Purchased off of our wedding registry for our November 2022 wedding last year. We’ve used it maybe 10 times in the whole year. It’s basically brand new and will run through a cleaning cycle before sending. This K-Elite makes three sizes of hot beverages, has an “iced” option for iced coffee, gives just hot water on demand (great for tea or oatmeal), and has a “strong” button for stronger brews. We loved it, but it just doesn’t get enough use. Lots of life left in it!