Birkenstock Siena Rose Gold Metallic Copper

Name: Birkenstock Siena Rose Gold Metallic Copper
Brand: Birkenstock
SKU: 610b8fb8aa5427f90970dba7
Price: 180.0 USD
Availability: InStock

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Birkenstock Siena Big Buckle Sandals, Color Vintage Metallic Rose Gold Copper EU 39 Women's 8-8.5 EU 38 Women's 7-7.5 EU 40 Women's 9-9.5-

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daisy522 and 358 others like this

61 Comments

amyrepo Are the 7.5 still available.

Sep 10Reply

lahlahashley @amyrepo yes

Sep 10Reply

deniraye size 8

Oct 17Reply

laujar Hi, Do you have size 38 (7-7.5) Narrow width?

Feb 21Reply

lahlahashley @laujar Hello, yes i do have one size EU 38 left

Feb 21Reply

lindsaymohr Do you have a 38 left?

Mar 05Reply

ashleynardo Do you have a 38?

Mar 08Reply

joyceann58 Hi do you have a size 38?

Mar 19Reply

lahlahashley @joyceann58 yes

Mar 19Reply

ashleyclark877 so you still have an 8

Jun 16Reply

lahlahashley @ashleyclark877 yes would be Eu 39 i also have eu 38 and 40

Jun 16Reply

einasa0924 Hi, is the footbed leather??

Jun 20Reply

lahlahashley @einasa0924 yes

Jun 20Reply

lahlahashley @einasa0924 and straps are suede leather

Jun 20Reply

lizzy718 Do you have 8.5 or 9

Sep 04Reply

lahlahashley @lizzy718 I have a size 9 which is an EU 40

Sep 04Reply

lizzy718 @lahlahashley do they run small I’m a 8.5?

Sep 04Reply

mholmgren Hello - I ordered these and received the wrong pair. Would you mind contacting me so I can swap out for the correct pair? Thank you!

Sep 05Reply

lahlahashley @mholmgren hello yes I had sent you a message through your order, if you go to order you should be able to view conversation but I have mixed up the shipping labels you'll need to open up a case to say that you receive the wrong item so you can exchange with the buyer that received yours I'm so sorry let me know if you have any other questions or issues

Sep 05Reply

mholmgren @lahlahashley - for some reason it's not showing up in my order list, so I'm not able to do anything or reach you any other way but here. Thank you for your help here.

Sep 05Reply

lahlahashley @mholmgren are you using a phone or a computer

Sep 05Reply

mholmgren @lahlahashley - I've tried on both. And Poshmark won't let me leave my email here for you to contact me that way.

Sep 05Reply

lahlahashley @mholmgren so when you go to "my purchases" what does it show?

Sep 05Reply

mholmgren @lahlahashley - this order doesn't show up for some reason. I've reached out also to Poshmark to see why it's not showing up.

Sep 05Reply

lahlahashley @mholmgren that is really strange and frustrating, I will also reach out to Poshmark

Sep 05Reply

mholmgren @lahlahashley Thank you!

Sep 05Reply

lahlahashley @mholmgren I just contacted Poshmark support it says they're supposed to get back within 24 hours so we'll see I'll let you know as soon as I hear anything just out of curiosity did you happen to get an email from them at all about this order,? again I'm so sorry I mixed up the shipping labels I feel horrible about it I know how much of an inconvenience it causes

Sep 05Reply

mholmgren @lahlahashley I didn't get an email so I couldn't find the order. Not sure what happened! All good - thank you for working it out.

Sep 05Reply

lahlahashley @mholmgren hey i have an idea why you must have another account or device because the user name on the order for this is @marika_h7786

Sep 05Reply

lahlahashley see if you can figure out that log in or email associated, i imagine that is why you can't view the order for a case let me know if you figure it out, I imagine posh will send the label there to the account the order came from

Sep 05Reply

mholmgren SO WEIRD! I've never seen that username. I can't log in but I'll hope to hear from Poshmark. They must have made me a new account for some reason when I was making the purchase.

Sep 05Reply

lahlahashley @mholmgren it's just making me nervous because 3 days after delivery poshmark closes the order, hopefully the fact I submitted help on the actual order will delay it, but I have never had this happen before so I am not sure :( when you try to log in with that username @marika_h7786 are you able to say you forgot password to reset it?

Sep 05Reply

mholmgren @lahlahashley - I've tried doing that but I don't know where the new password is being sent. Poshmark said they set up a "guest account" for me and can't merge two. Perhaps if you can just send the label and I'll send the shoes to the person they are supposed to go to and they can do the same? I haven't purchased here much so I'm not sure what else to do.

Sep 06Reply

lahlahashley @mholmgren that's the thing Poshmark is in charge of the labels I have no way to generate the label they come directly from Poshmark, I have still been in contact with them explaining that you don't have access to the purchase to open a case for a label, I am still waiting for another correspondence back from them to sort this out, your correct item is already on the way back to me "posh stated on their case they no longer support exchanges" and items must be returned and resent/repurchased

Sep 06Reply

lahlahashley Hopefully poshmark can provide a label solution. The response i got yesterday didn't even address the issue I was told to tell you to open a case, after I had already explained you didn't have access to the order. So I opened up an additional support ticket and hopefully will hear something back soon. I even told them to address this convo. I also escalated the conversation on the order , and opened another support ticket :/ so sorry about all this

Sep 06Reply

lahlahashley when you made the purchase on a new account, you must somehow use an email or if not it must be linked via G o o g le or face bk - they must be able to tell you how the account was signed up so you can get a new pw ? you would think anyway :(

Sep 06Reply

mholmgren @lahlahashley I've asked so hopefully they respond. What a headache for you! They sure don't make it easy. I'll hope to hear from them with the email they are sending the password resets to.

Sep 06Reply

mholmgren @lahlahashley I've written to them again. No reply yet. Not sure what to do.

Sep 07Reply

lahlahashley @mholmgren this is what they just responded to me "On order 630cd993948f489dd57c7e8f, we have reached out to the buyer in regard to receiving the wrong item. In the meantime, we appreciate it if you can also reach out to the buyer via the comment section of your listing to request they open a formal request to return this item. Once they open up the request, we will be able to issue them a shipping label to ship the wrong item they received back to you."

Sep 08Reply

lahlahashley @mholmgren this is after i have told them NUMEROUS times you don't have access to the purchase history to be able to do this ... and after I linked them this listing to view the conversation here :( I am going to respond again to let them know the same thing that you don't have access to the purchase , and again to read this convo and hope they will actually provide a real solution

Sep 08Reply

lahlahashley @mholmgren this is what i just responded to them "Okay, I am going to be repeating myself here but the buyer does not have access to the purchase in order to open up a request. I have also linked the the conversation i have been having with them so support can understand what is going on and provide a real solution; here it is again https://poshmark.com/listing/Birkenstock-Siena-Rose-Gold-Metallic-Copper-610b8fb8aa5427f90970dba7 Buyer also just stated no one is getting back to them from Poshmark

Sep 08Reply

lahlahashley @mholmgren Seriously, if the buyer can access the order to open a request how is this suppose to get resolved . WE need POSHMARKS HELP PLEASE !!!!!

Sep 08Reply

mholmgren @lahlahashley I'm happy to call them if we have a number for them. I don't see one anywhere.

Sep 08Reply

lahlahashley @mholmgren At this time, we are making attempts to reach out to the buyer as we see that they are writing in from a separate account that is not linked to the purchase. If you are still in communication with the user can you please instruct them to do the following so that we can better assist them? To register the account for the purchase, please complete sign-up by selecting the link provided in the initial purchase confirmation email for order 630cd993948f489dd57c7e8f.

Sep 08Reply

lahlahashley @mholmgren Once they have created a Poshmark account in connection with the purchase, they will be able to submit a formal return request for our team to review. = this was the response i just got from them

Sep 08Reply

mholmgren @lahlahashley - they refunded my money and told me I didn't need to return the shoes. However, I hope YOU didn't absorb that cost as this seems like their f* up. And also, I still have someone else's shoes and not the ones I ordered. Can I just exchange directly with the other buyer?

Sep 08Reply

lahlahashley @mholmgren hey did you get a message from me on a bundle check your news feed ?

Sep 09Reply