Never been worn. Comes with original box and dust bag. Super soft suede. Very light pink. I believe they’re true to size. I’m 8.5 or 9 US size and wear 39.5 EU. I do not recommend if you have wider feet. 4” heel. Zipper on heel. There is a super small area with a couple spots on the back of the heel probably from people trying on in the store. I took a close-up of it and also a regular back picture to show it’s not noticeable once on.