Louis Vuitton Neo Noe Monogram Rose Poudre Glazing shows wear, cracking Hardware fading Inside, upper portion of the bag is dirty shows dirt from normal wear. I have the original dust bag with stickers still attached and the receipt. The bag was carried daily then it has been put up around 4 years. NOTICE-bag has possibly been exposed to cigarette smoke prior to being stored. I will include the receipt. It may be possible to to take the bag in for repair or exchange due to the glazing, but I am not sure and I am not in driving distance to a store now.