Never used. Had pre-ordered then when it shipped the first package went back to sender & I tried to get a refund from the company but they just sent me another instead so I decided to try & sell on my own. It’s a very nice purse. Brand new although I did take the tags off. There is a chain accessory & a crossbody strap with it as well. Below is a link to the product: https://neuville.io/products/maxke?pr_prod_strat=pinned&pr_rec_id=5c28d6d78&pr_rec_pid=8377003835716&pr_ref_pid=8992442843460&pr_seq=uniform