Brand new. Purchased for my daughter from Macys in August of 2024. She went to wear them today and said they are too big. We missed the return window by a few days. See photos. Paid $120 asking $100 PRICE IS FIRM ! I paid $120 for brand new Uggs just last month. Trying to get some of my money back and with posh fees I’m not even touching $90 by asking for $100