sharoncherubin

Updated May 17

African Essence Free Size African Kaftan Dress

Name: African Essence Free Size African Kaftan Dress
Brand: African Essence
SKU: 640ff2452e2586b6d2119e15
Price: 20.0 USD
Availability: OutOfStock

African Essence

$20 $100

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Hand died Kaftan Dress

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Seller Discount: 10% off 3+ Bundle
$7.97 Expedited (1-3 day) Shipping on all orders

frangirl57 and one other like this

11 Comments

frangirl57 Hi @sharoncherubin I sent you a message in the purchase of this item. You have accidentally sent me someone else’s order. Please provided with a return shipping label and track down this item for me! I assume you sent it to the other person that these things were suppose to go to.

Jan 17Reply

sharoncherubin @frangirl57 Good Morning. My apologies 😔. I would be happy to send a return label. Can you send a pic of what you have received. Thank you. Sharon

Jan 17Reply

frangirl57 @sharoncherubin my friend is sending this to me as I am in Australia at the moment. They did not open it. I sent your the paper slip which should be the two items as I know it had two pieces in bubble wrap. Can you track down my Kaftan and send to me? And send me the return label asap?

Jan 18Reply

sharoncherubin @frangirl57 Good morning. I have tracked the item you ordered. They are returning. Once I receive it I will forward to you. Again I am sorry for the mishap and appreciate your patients. I believe the return must be followed on your end by opening up with the email they forwarded to you. Please let me know you received their communication. Thank you. Sharon

Jan 18Reply

frangirl57 @sharoncherubin I have checked my emails and cannot see a message about this return or a shipping label. Please follow up for me.

Jan 19Reply

frangirl57 @sharoncherubin hi Sharon, the kaftan still hasn’t arrived. Can you check its status please?

Feb 14Reply

sharoncherubin @frangirl57 Good evening. I had sent you a message a few days ago. I will copy and resend. Sharon

Feb 15Reply

sharoncherubin @frangirl57 The message is listed under “conversation” in the listing. ••• Good morning. I appreciate your patience. And again I am very sorry for this error. The buyer that accidentally received the Kaftan has dementia and cannot locate it. I am working with the family to try and recover it. In the interim I would be happy to just crediting you for this purchase. And mailing it to you at no charge once I receive it to compensate you for this situation. Regards. Sharon

Feb 15Reply

frangirl57 @sharoncherubin if they buyer has dementia how are they speaking to you on Poshmark? I hope you can track it down as I spent hours looking for the right item and I love it. Yes please I would appreciate the refund and then posting when you can find it. Did they say when they will get back to you? A kaftan can’t just go missing, it’s not that small! Appreciate your help. Thank you

Feb 15Reply

sharoncherubin @frangirl57 their daughter, bought it for them as a Christmas present and I would be happy to show you screenshots of my conversation. I take my sales on Poshmark very seriously and attend to my buyers. This is the first time I have ever lost or miss sent an item.

Feb 15Reply

sharoncherubin I am as frustrated as you are if not more frustrated. I have reached out several times to them. And continue to do so. In the interim, I will credit you and I will send it to you as promised when I receive it.

Feb 15Reply