Aruna Seth Ivory Snake Skin peep toe pumps

New in box, Ivory snake skin patent pumps, never worn. Purchased from Aruna Seth for my wedding, they showed up with pen mark on the right heel of the shoe (see photos.) They are a discontinued style. They offered to exchange for a different style but shipping was too costly and somehow I was responsible for shipping them back (even though it was their error.) I never attempted to remove the ink.