I have used this backpack for about a year and it has served me very well. It’s still in great condition. The main zipper pulls do show some signs of normal wear and have added images for review. This bag serves as a pre-work checklist for even the busiest days: interior organization for your computer, a front zipper pocket and elastic key leash to keep track of all the little things, plus a hidden water bottle pocket on the side (our personal reminder for you to stay hydrated!). It’s a traveler's dream, combining the comfort of contoured straps with our staple trolley pass-through that doubles as a pocket for wherever work (and life) takes you next. Dims: 12.5"L x 4.75"W x 16.5"H Material: Body : 100% Nylon Trim : 100% PU Lining : 100% Polyester Care: Spot Clean Weight : 1.6 LB Capacity : 10.3L