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99% of Poshers are fabulous... But there's always that 1% ๐ข ... Thank you @mmnovak for not just the fabulous idea but allowing me to use the pics
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gone2texas
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71 others
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109 Comments

mandyg
@mmnovak ... Thank you for the idea and use of the pics !!!
Sep 10Reply

jessysclozet
Thxs for the idea
Sep 14Reply

mandyg
@jessysclozet I got the idea from another posher ... It's really quite genius isn't it !!
Sep 14Reply

prettystuff1966
I do the same! And I am thinking about attaching my own tag/label with my poshmark name on it just in case! You will never know what people are capable of. Or we do already. Happy poshing!!! ๐๐๐๐
Sep 16Reply

boudoirprincezz
Hi I'm fairly new to Posh , can you please share with me what problems with shipping I should be prepared for? This post made me think of it , thank you so much! ๐ธ
Sep 25Reply

mandyg
@boudoirprincezz Welcome !! Posh really is the best ... But sometimes there's just one or two that can cause problems. Posh has a great tracking system so I never trade, just sell, to make sure everything is protected...
Sep 25Reply

mandyg
@boudoirprincezz ...Sometimes though, and this is VERY rare ... Someone might say that you sent them a defective item or the wrong item or a fake item. Take good pics or video of the process to prove what you sent so there's never a problem ... Then you can delete the pics/video after the item is received
Sep 25Reply

boudoirprincezz
Thank you so much for the update! It is better to be safe than sorry and this idea is brilliant. Would you mind if I post something similar on my page? Or ask the other seller permission?
Sep 25Reply

mandyg
@boudoirprincezz I totally don't mind at all !!! I took this from the another posher that I listed and she gave me permission and I'm sure she wouldn't mind if you used it too because she's given other people permission... And you're right ... Better to be safe that sorry !!
Sep 25Reply

boudoirprincezz
Thank you so much! You know for years I've done e-commerce on different platforms but posh feels like a shopping family and I'm really loving it, thank you for being so sweet ๐ธ
Sep 25Reply

mandyg
@boudoirprincezz I've never used any other site but I know exactly what you mean ... I feel like I know you guys on here and that if we all lived close we would be hanging out ๐
Sep 25Reply

boudoirprincezz
I know! We would max out our credit cards buying from each other lol ๐ธ
Sep 25Reply

mandyg
@boudoirprincezz Hahahahahahahaha Indeed !!!! But we would save on shipping ๐
Sep 25Reply

boudoirprincezz
But I would shamelessly still ask for a bundle discount and the cute wrapping lol
Sep 25Reply

kailovefashion
@mandyg I always take my packages inside the post office and get a receipt! How do you do it? It can really be a pain to wait in line! Thanks for sharing! ๐
Sep 25Reply

mandyg
@boudoirprincezz Oh for sure LOL
Sep 25Reply

mandyg
@kailovefashion I'm not too concerned about that because eventually the package will get scanned and show as shipped that day (knock on wood I haven't had a issue with the post office yet Lol) ... I notice that if there is a issue it will be with the buyer saying the item was damaged or wrong. If you take lots of pics or video though it should show that you sent what you said you were going to
Sep 25Reply

mandyg
@kailovefashion Also I've heard a story of where someone bought a item and the buyer said it was fake (it wasn't) and tried to return her fake item to the seller and keep the sellers original real item. Lots of pics and video will prove which item is yours
Sep 25Reply

kailovefashion
@mandyg cool! Thank you! I might start doing that! I have had a couple problems with items being lost (or stolen) from the post office! Once I sold an iPhone on eBay and someone stole it, but the lady received the package... She did a complaint through ๐
ฟ๏ธ๐
ฟ๏ธ & they initially gave her the money back, but my receipt showing the weight of the package when I dropped it off kept me from losing $500!
Sep 25Reply

kailovefashion
I do hate those lines, but I'm terrified of losing money! I guess when the dollar amount isn't that high videos should work! I really appreciate your help!!
Sep 25Reply

mandyg
@kailovefashion But remember this is a one in a million chance ... I just sometimes see people leaving Posh because of their bad experiences and I love Posh so I just figure this way I don't ever need to get bitter about it ๐
Sep 25Reply

mandyg
@kailovefashion Oh wow !!! I had no idea that could happen !! Ok now I may need to be waiting in line too LOL ... I just figured as long as the post office sends it you are good to go, but having the weight on the receipt is good back up
Sep 25Reply

kailovefashion
@mandyg sometimes I think I'm just too paranoid, lol! I doubt it happens often, but that one time was enough to keep me waiting in the lines, haha! I might start just doing videos though for items that are of lesser value! ๐ I do appreciate you sharing this tip!
Sep 25Reply

kailovefashion
I totally agree! I love posh too, and always want to keep people happy!! You're a very sweet girl! I'm glad I "met" you!! โบ๏ธ @mandyg
Sep 25Reply

kailovefashion
@mandyg yes! That's a great point! I'll definitely be doing lots of pics and videos now! I had something similar happen on another site I sell on... I sold a ring and the buyer said it was broken and glued back together? It was brand new! Anyway, that site keeps returns so I didn't lose on that one, but I see where some people would do things like that! I just never thought to do videos etc.! I'm glad I found this listing! โบ๏ธ
Sep 25Reply

mandyg
@kailovefashion I'm glad I "met" you too ๐ ... I got this idea and the post from another posher but I don't think she would mind if you copied it if you wanted. I think that if people always see this at the beginning of your page it will deter some possible scammers because they know they will get caught ... Stop it before it starts is what I say ๐
Sep 25Reply

kailovefashion
Awesome! Thank you so much @mandyg ๐ I will definitely borrow it!! ๐๐
Sep 25Reply

inspiredstyletx
Genius! I'm totally going to do this from now on. Better safe than sideswiped by a meanie ๐ It never would have crossed my mind ๐ณ. Thanks a million ๐
Oct 09Reply

mandyg
@cscc Exactly !!! Why not try and stop the problem before it stops ๐
Oct 09Reply

mandyg
@cscc *starts ๐
Oct 09Reply

rp2827
I never thought of this! I love it!
Oct 24Reply

biskitboutique
@mandyg thanks for passing along the idea!
Oct 27Reply

sincerelytaylor
Yas!!!!!! I do this too!! Nothing flies by me!!
Oct 31Reply

mandyg
@sincerelytaylor Feel free to use this for your page too ... Sometimes just letting people know deters some poor behavior
Oct 31Reply

sincerelytaylor
I just love your closet so much!!
Oct 31Reply

mandyg
@sincerelytaylor Thank you โบ๏ธ
Oct 31Reply

kari822
@mandyg love the idea of videos. Haven't thought of that. Genius. Some people aren't very honest.
Nov 04Reply

mandyg
@kari822 I know ... It's very sad. This really does avoid a lot of problems. Feel free to use it for yourself too !! Hopefully it will prevent any fraud if people know they will get caught
Nov 04Reply

kari822
@mandyg thank you so much. I will. I had something happen once and posh didn't let them get away with it. But I'm being careful. I will do this from now on. It's a great idea. Thank you again.
Nov 04Reply

xamanicax
I started doing this after a girl tried to say I only sent her one shoes, she returned the one shoe with the lace from the other, kind of like a f you.
Nov 07Reply

curatedluxury
Very smart!!
Dec 11Reply

p420s
That's a great idea! How can post the video if you need to?
Dec 19Reply

mandyg
@p420s There isn't a way to post the video but it's not really for the buyer ... The video is to show Posh in case someone makes a claim against you that isn't true (like your product was damaged or you never sent it)
Dec 19Reply

mandyg
@p420s You email the video to Posh
Dec 19Reply

p420s
@mandyg oh ok.. that's happened to me a few times, twice i had ppl send me back a completed different item & they got a refund! Some ppl are crazy!! I wish you could post a video on here it would help so much
Dec 19Reply

mandyg
@p420s oh my gosh that's awful !!! I hate how it's those few bad apples the can ruin the whole thing ๐ ... Do the videos and if you ever have to send it to Posh then you can at least screen shot the emails and post that
Dec 19Reply

p420s
@mandyg that's true! Thanks๐
Dec 19Reply

sugares
Thanks for the idea. I like it and will have to start it. I do go inside the Post Office to get it weighed & stamped. Just a habit. So far it has worked well.
Dec 28Reply

mandyg
@sugares that's a good idea too !!! If you video tape it though then they can't say you sent something else or that it was damaged ... Feel free to use this post in your closet if you like
Dec 28Reply

vanillanoel
That's a wonderful idea . I've had issues of the item being perfect leaving my house and as the package arrives a hole or a pen stain or something developed . Crazy how that happens lol
Dec 30Reply

mandyg
@vanillanoel I know right Lol
Dec 30Reply

leoswife
GOOD FOR YOU, I HAVE BEEN SCAMMED ... AND ITS THEIR WORD AGAINST YOURS, POSHMARK HAS THE FINAL SAY , ESPECIALLY WHEN PICS ARE TAKEN OF DAMAGE THAT WASNT THERE WHEN YOU SENT IT ,! ๐AND THEY WALK AMONG US ๐ข
Dec 30Reply

mandyg
@leoswife Indeed !!! Feel free to use this post in your closet as well ... It's sad that these measures have to be made but at least we have the technology to do it Lol
Dec 30Reply

bearablecandy
@mandyg This is a great idea. I have started doing video recording of sales starting today!
Dec 31Reply

lazonyx
@mandyg great information. I'm new on Poshmark so I'm going to follow all of your advices to avoid any problems in the future.
Dec 31Reply

mandyg
@lazonyx Welcome to Posh !!!! It's always better to be safe than sorry ... And unfortunately one bad incident can ruin your Posh experience so at least this saves you problems... But overall Posh is fabulous... You are going to really love it ๐
Dec 31Reply

lazonyx
@mandyg thanks for the advice. This site feels like a big family. I have a question if you don't mind. I started using Poshmark just a few days ago and I ordered an item from someone about four days ago, but she hasn't shipped the item yet. I wrote her a message today requesting the status, but so far no answer. What should I do? Is this the normal process? Thanks, I really appreciate some guidance ๐
Dec 31Reply

mandyg
@lazonyx no problem at all ... Any questions you have just let me know and I will try and answer as best I can. With this situation... Most Poshers try and ship within a day or two but unfortunately not everyone is on the site as often as others. The seller is given 7 days to ship a item and after that if it still hasn't shipped then the buyer can cancel the sale
Dec 31Reply

lazonyx
@mandyg ok. Thanks, great information
Dec 31Reply

mandyg
@lazonyx No problem!!! ๐
Dec 31Reply

lazonyx
@mandyg can I use you FYI post for my future sales?
Dec 31Reply

mandyg
@lazonyx Absolutely!!! You may want to screenshot it and then recrop it as two pics to post together if you are having difficulty getting it all together as one shot
Dec 31Reply

lazonyx
@mandyg I'll do that. Thanks a million ๐๐ป๐๐ปhappy new year ๐๐
Dec 31Reply

mandyg
@lazonyx Happy New Year to you too !!!!
Dec 31Reply

snshah
Great idea!!
Jan 02Reply

qutecloset
This is a great idea! A little time consuming but well worth it to provide Posh the evidence. It makes me nervous to think how shady some people can be :/
Jan 07Reply

mandyg
@qutecloset I know ... It's very sad
Jan 07Reply

tasherz13
Thanks. I never thought to do this but am now. :)
Jan 09Reply

mandyg
@tasherz13 It's a shame it needs to be done but at least we have the technology to do it ๐
Jan 09Reply

tasherz13
@mandyg very true! It's sad how people do this to others. I'm mailing off a $70 package tomorrow and I'd rather not take my chances on losing out. I signed up for PM a few years ago but never used it until now. So I guess you can say I'm new to all of this lol
Jan 09Reply

mandyg
@tasherz13 Hopefully this post deters people from doing anything shady because they know you are documenting everything. Overall Posh has the greatest people, but you know ... One rotten apple can just ruin the whole experience ๐
Jan 09Reply

annad421
I do the same thing!!!
Jan 14Reply

mandyg
@annad421 you kind of have to you know !!
Jan 14Reply

annad421
@mandyg I am sorry I don't know what you mean
Jan 14Reply

mandyg
@annad421 Lol I'm sorry ... I meant that as Poshers we kind of have to do this to protect ourselves because sadly there's always that one that kind of ruins the experience by making up lies ... Always better to be safe than sorry
Jan 14Reply

annad421
@mandyg yes I completely agree with u.. its very sad that we live in a world where we have to video and take pictures to avoid getting scammed ...
Jan 14Reply

mandyg
@annad421 I know ๐
Jan 14Reply

steffa29
Thank you for this! I'd like to use this as well if you don't mind! ๐
Feb 05Reply

mandyg
@steffa29 No problem!!! Always better to be safe than sorry ... hopefully it helps avoid any would be scammers ๐
Feb 05Reply

urbeauty1
@mandyg Thank you for the shares !! I appreciate it ๐
Feb 07Reply

hautemarket
What a great idea!!
Feb 14Reply

mandyg
@crystal17044 I got the idea from another posher ... it's quite genius. Feel free to use the post for your page as well ๐
Feb 14Reply

hautemarket
@mandyg I think that I will! Thank you <3
Feb 14Reply

jjjanne1
Great idea! I may use this tip on my closet also, if you don't mind. ๐๐๐๐ โค๏ธ
Mar 19Reply

mandyg
@jjjanne1 I don't mind at all !! ๐
Mar 19Reply

kermo
Thanks for the idea! Will def start recording my shipments as well!
Apr 10Reply

missangelican
This is a great idea! I don't know why but recently I've had some weird reviews and someone even reported an item saying it wasn't accurately described...which is not true. I fill up the description area with all that needs to be disclosed and add plenty of photos and encourage buyers to ask questions before buying. It's frustrating because I always send a free Gift and a note and nice packaging!
Apr 27Reply

mandyg
@missangelican I know exactly how you feel !! I finally had to just accept that you can't please everyone and there are some people out there that are just going to find something to complain about no matter what ๐... So now I just cover myself to show Posh proof if needed. It avoids a lot of problems ... Feel free to use this post on your page too so people know that you are documenting everything
Apr 27Reply

mi_chic
@darkeyemakeup good idea!!
May 20Reply

darkeyemakeup
@mi_chic not a bad idea but maybe a little excessive?
May 20Reply

mrst0711
I dont know why but ive always screen shotted the tracking as well. Ive never had a problem on here. Just know the people Ive met in life. This is a great idea ๐ will share to help fellow poshers ๐
May 23Reply

vanityxlace
Amazing idea !!
May 28Reply

mandyg
@delaneywhitney It really is !!! Feel free to use this post on your page ... better to be than sorry โบ๏ธ
May 28Reply

vanityxlace
@mandyg thank you love I just might!!!!๐๐๐๐๐
May 28Reply

mandyg
@tachetreasures Thank you !! Feel free to use this on your page if you want โบ๏ธ
Jun 03Reply

fashiondojo
What a great idea for those high dollar -and all other- sales!
Jun 11Reply

aarikabc
Sad that this is even something that has to be done... ๐
Jun 24Reply

mandyg
@aarikabc it really is !!
Jun 24Reply

anniej711
Thank you so much for this great advice , I am going to do this.
Jul 02Reply

goldenstategems
Wow I think I may start doing this ! I've had people ask to return the item because they changed their mind/it didn't fit. When I told them that was against posh policy and I'd apologize hours later id get a email saying they filed for a return. I've had people purposely poke holes, spill things, and even rip my items for it to be eligible for return .( and unfortunately this has happened to me 3 times! It was ridiculous. They damaged the items beyond the point where I couldn't resell themโน๏ธ
Sep 01Reply

mandyg
@briannahetrick I know it's just awful what some people will do !! Please feel free to use this post on your page ... it helps to stop the nonsense ahead of time when people know they will get caught scamming
Sep 01Reply

goldenstategems
@mandyg thank you so much! :) I once had a lady poke holes in a brand new leather jacket I sold her :( it was new with tags and was very expensive. Her reasoning was "it was too big" and since you can't return items for not fitting she purposely damaged it to get the return โน๏ธ posh granted it and now I can no longer sell it due to what she has done
Sep 01Reply

mandyg
@briannahetrick OMG ๐ณ... what is wrong with people ?? I'm so sorry that happened to you !! Always take pics and video and post this at the top of your page so people see you take pics and video before they try anything. I had someone try something similar with a handbag but I had pics of all angles and posh sided with me
Sep 01Reply

becca_bean
@mandyg this is an awesome idea! I'm wondering if you'd mind if I use these pictures in my closet, as well. You're totally right. I've had 99% good interactions here, but I've had one or two that I wish I had gotten a little bit better. I'm going to start doing this! โค๏ธโค๏ธ Great closet, by the way!!!
Mar 27Reply

mandyg
@becca_bean Thank you so much !!! And yes you absolutely can use this for your closet !!! I hope it helps :)
Mar 29Reply

becca_bean
@mandyg thank you!!! โค๏ธโค๏ธ
Mar 29Reply

brdavila
Hi! Iโm new to posh, and I see a lot about doing videos. When you do a video, are you recording the item going into the package with the shipping label and sealing it, or the entire time you put it in the package til you ship it? Sounds like a silly question now that I type it, but I donโt want to assume haha
Dec 04Reply

itsaposhaffair
Great ideal , love your closet ๐
Jan 30Reply

tiayessenia
Totally agree! Iโm new to Posh and most (99%) of my experiences have been great, but there was that 1% that hurt my heart. So I record too. I also take tons of photos. Lesson learned. ๐ But I try not to let that 1% make me mistrustful of everyone else. Work in progress. โบ๏ธ๐
Jul 28Reply
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