Brand new and never opened. Purchased new February 2024. Meet our science-first hair care: SUPA_THICK SHAMPOO and CONDITIONER. Free from silicones, parabens, SLS and artificial fragrance, both formulas have been developed with hair health in mind. The shampoo deeply cleanses hair and scalp, removing build up without disrupting the scalp microbiome. The conditioner repairs and strengthens each individual strand to reduce breakage and shedding. Powered by clean ingredients for clean, healthy hair. I went to pack this up for a potential buyer, and accidentally dropped one of them, damaging part of the pump part. It still works properly, it’s just missing the end part of the pump of one of the bottles. I’m repricing accordingly and adding two last photos to show what I did. *kicks self*