Broken Windows Broken Business by Michael Levine

New in excellent condition No marks, writing or highlighter No missing pages Paperback The author of Guerrilla PR offers a practical guide for business managers, providing strategies to identify and rectify the small problems that can and will sink your business, sharing case studies from such companies as McDonald's, K-Mart, and Google to outline an integrated approach to stimulating business growth and customer loyalty. 30,000 first printing.