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4 Comments
prettyrepeats
@csales01 HI. I just recd the item just now. I'm not happy with it and I want to open up a case but I decided to contact you first. It was not as described. It was vintage,yes, but you did not described that the outside leather trimmings came off already. I asked you if it has smell and you said "no" but it does have a musty smell...
prettyrepeats
con't: I will not buy it for the price that I paid for knowing that the condition was not as described. I have 72 hours to decide whether to accept or open up a case. Sorry, but I was really disappointed
csales01
@prettyrepeats sorry to hear you that you did not like the item. Please ship the item back to me and I will gladly give you a refund. Regarding your comments, I took clear pictures of the item condition. I also had no odor from the item in my home. I respect what you have stated, I have never received a return on poshmark so I’m not sure how the return process is. The refund is not an issue I just want to make sure I am returned the item. Please let me know how we should proceed.
prettyrepeats
Thank You for being understanding. I liked the item except the issues was not described, otherwise I will be ok with it. I just had a recent experience with the wallet with a very strong musty odor and was not described either.
As for the refund, this is also my first experience and my understanding is that I have to open a case before I can get a refund and I don't want to do that if possible. I will contact PM and if you can do the same too. Thanks.
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