Business Process Change A Guide for Business Managers and BPM and Six Sigma GUC

ISBN 9780123741523 Publisher ‏: ‎ Morgan Kaufmann, 2007 Language : ‎English You’ve picked up the right book for just about any goal you have in process management. If you’re an enterprise process architect or manager, Harmon tells you what you need to think about and do at the enterprise level. If you are an owner or improver of a particular process, there’s an entire section devoted to managing particular processes. If you’re charged with using IT to support processes, you are similarly in luck. The book should be on the desk, in the briefcase, or on the bedside table of anyone who believes business processes are an important way to understand businesses and make them better. Very Good. Used book that is in excellent condition. May show signs of wear or have minor defects.There may be some bending or creasing at the corners.