In gently used condition, used this for work to carry all my business woman things and there are 3 imperfections I could find. 1. and 2. are small stains on the inside pull out laptop bag, I have not tried to clean it but I have graciously lowered the price due to this and compared to others selling the same laptop bag, its still the lowest one, just like this check and come back, I'll wait. 3. there is a small marking of the bottom which No one can see. you won't even notice while using this. thanks for visiting!