Used a few times. In a good and very clean condition (I use purse organizers for all my bags) and in cotton dust bags when not in use. Listed as good condition due to the metal coach tag popping out (see pic with pencil pointing). When the metal tag inside pops out, it does not affect the outside metal tag. Just need to be glued back. Just wanted to point it out so you know. Other than that, bag is in very good shape. Great Coach shoulder bag for the Snoopy lover. Downsizing. Need room. Willing to consider reasonable offers. Thank you.