Columbia Women’s Newton Ridge™ Plus Waterproof Amped Hiking Boot size 10 NOTE: Item my not come with original / Generic box or box has some damages Customer satisfaction is very important to us. If you have any problem with your order, please contact us and we will do our best to make you satisfied.. If you have any queries, please contact us via ebay. We usually respond within 24 hours on weekdays. FREE SHIPPING Standard (7-10 business days) is FREE every day. We ship within Three business days of payment, usually sooner. We use a selection of shipping services such as UPS, FedEx, USPS etc. We only ship to the lower 48 states, no APO/FPO addresses or PO Boxes allowed. Local pickups and combined shipping options are not provided at this time. Return item should return without any sign of used or will deduct $10 from sold amount box return same condition it delivered A refund for returns will be made promptly upon receipt of the item. Shipping and processing charges are non-refundable. We do not accept COD´s and any item sent "Return To Sender" is not usually received. Please visit our eBay store to check out other items for sale! Thank you for shopping at our store.