Crucial Accountability: Tools for Resolving Second Edition 2013 Paperback Book

Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition Author: Grenny, Joseph / Maxfield, David / McMillan, Ron / Patterson, Kerry / Switzler, Al Format: Paperback Color: Blue/White Type: Book OUR GUARANTEE Each item is individually photographed. We document any flaws in our photos. Please, look closely. We package and ship our products with the greatest care, using poly bags, bubble wrap (if needed) and corrugated boxes to ensure that your purchase arrives in perfect condition. We guarantee every item we sell to be AS LISTED. We do everything we can to keep our customers happy and our feedback reflects that. If you aren’t happy with your purchase, please let us know immediately.