Brand new without inner box. Serial number is on shipping box as well as item itself. Dyson Heat Mat and all instructions included. 100% Genuine and Brand New with Full Dyson Warranty Warranty has not yet been registered. *All Offers Considered* Wet to dry straightening, using air. No heat damage. Airflow is projected downwards at a 45° angle to create the tension needed to align hair for a smooth end style – with less damage and breakage.² Prevent extreme heat damage