Hi friend🙂 this FENDI TOTE is in good condition, its not brand new but it is in very good condition, the TOTE bag does NOT have a single mark on it no scratches no stains or anything of that sort, as i say it is in very good condition😊 Comes from a pet free non smoker home and this bag is kept in the Original dustbag and kept inside walk in closet on shelf. To all my dear friends, ALL of my items are kept stored this way to protect preserve and care for🙏🏼🥰 FENDI TOTE has shoulder straps and all gold tone hardware. me have cards along with original dustbag. Me really love this FENDI TOTE Bag...you can make her yours today!🥰😊