This pair of booties is literally like new. I wore them once on carpeting for an indoor event. Great shoes but I am trying to downsize my shoe collection and I have another pair very similar. Fit true to size in my opinion. 3.5” stacked wood heel, zipper back. No box or stuffers but I will ship with care. I do not accept returns so please ask any questions you have before purchasing. Thank you for shopping my closet!