•BRAND NEW, NEVER USED!! •only opened to see if the glass dropper was broken since it arrived in the mail with a damaged corner on the box :( •nothing wrong with this product I just have too much already! •I’ve worked in cosmetics my whole life so rest assured this is authentic. I receive gratis all the time! •heavily discounted since it was opened to ensure it was not broken •open to offers and also will include a FREE Laura Mercier rose quartz face roller!!!