Gianni Bini black booties

NEVER WORN! (seriously) Box not included Bought these as a gift for my friend but they didn’t fit her foot (she’s a bit wider). I couldn’t find the box but had the lid. Tried everything to not only return but exchange for another size and they would not accept them because they were “worn”. Except.. IT DIDNT FIT HER FOOT TO WEAR. the scuff that made them think they were worn is included but the bottoms clearly show otherwise!