Hawaii ~ Heaven On Earth!

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💕 PFF Hi Nami! Mentor/PFF/BFF4F 💕

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58 Comments

alyssahourglass 💖 Hello My Lovely PFF / Posh Mentor / Sensei 💖 @nami001

Jul 24Reply

nami001 LOL. I was in the middle of writing a response when you deleted the listing. I didn't see anything wrong with the closet you mentioned. As for your PFF, tell her to double check with Posh support to see if selling a shopping bag or gift box is allowed. I'm not sure if it is. She can write to Posh Support and ask.

Jul 24Reply

alyssahourglass @nami001 ~ Oh goodness! I'm so sorry! I know that you know where I am coming from when I ask to report someone, but others might just think I am a snarky beeotch, lol

Jul 24Reply

alyssahourglass @nami001 ~ Okay, I will suggest it to her & Thanks :)

Jul 24Reply

alyssahourglass Hey! What do you define as Casual Chic? How do we even know what to share to that party? I am so bad with these terms, lol

Jul 24Reply

nami001 @alyssahourglass PFF, You can and should share your entire closet to the evening Posh parties! Those are the parties that get the most traffic. When Posh says to share to appropriate parties , they mean the first two parties every day that aren't themed. They have certain criteria such as a specific category or brand. Those parties will only allow you to share the specifics but the lost party that is hosted, you can share your whole closet which you should do.

Jul 24Reply

nami001 Your listings can only be shared once to the party, so if you share your entire closet to the party right now, you won't be able to share it again even though it gives you that option. If you have a brand new listing and you share it to the party, it will go to the new listing showroom only if it hasn't been shared to a party before. People have different strategies as to when they share their listings to a party...

Jul 24Reply

alyssahourglass @nami001 ~ I never thought of sharing my entire closet, I always wonder what will fit into the theme. Thanks for the information, I had no idea it could only be shared once, that;s really good to know. :)

Jul 24Reply

alyssahourglass @nami001 ~ Hi Emy! I hope you have been fabulous! I have a question for you....I never started doing that new bundle option yet, however, as I was going through my comment section today, I noticed that a Posher bundled one of my items, and I didn't see anything else bundled with it yet...

Aug 11Reply

alyssahourglass What does that mean? I don't want to ask her, I don't want it to look like I am being pushy & trying to get sales, haha. 💖

Aug 11Reply

nami001 @alyssahourglass hello pff, how've you been?As for the bundle, the person didn't add anything else right? When I see that in my newsfeed I think the person pushed the wrong button. Perhaps they intended to share but pushed add to bundle instead. If there was no second item added, then a transaction wasn't completed & your listing isn't placed on hold or anything. Probably just a slip on the person. Hope all is well with you 😘💕

Aug 11Reply

alyssahourglass @nami001 ~ Hi Emy!!! Thanks so much, it just happened twice with 2 diff Poshers, and they both were sharing, so yeah since they each bundled only 1 item, I guess that was just a mishap. ~ I'm doing well thanks! I hope all is well with you too! I hope your Dad is doing well too! 💖

Aug 11Reply

nami001 @alyssahourglass Hey PFF, wowzers, you shared my entire closet like a gazillions times. Thank you! Sorry, I haven't been on much. Just jumping on to answer questions & try to catch up with party notices etc. Been busy, sick and going through some things - don't feel much like Poshing these days. Hope all is well with you. xoxo

Aug 15Reply

alyssahourglass @nami001 ~ Yeah, I did! You deserve it, you've been beyond awesome & such a huge help to me! I haven't felt like posting much either...My back was bothering me, and then I started getting migraines again lately (stress I think). Anyway, I want to get my shares up to 50K & then 100K, so expect a few more Share Bombs to come your way! I'll tag you when I am back on, off to dinner for a friend's b-day. I hope all is well with you too lovely PFF! TTYL XOXO 💖

Aug 16Reply

alyssahourglass @nami001 ~ Hi Lovely PFF!! How are you? I hope you've been well, I have been sort of MIA on Posh lately....Guess I just haven't felt like Poshing.There's a lot going on in my life and Posh has taken a back seat...

Aug 28Reply

alyssahourglass @nami001 ~ You know I finally got another sale today, after a dry spell, yay me! However I have a question for you, doesn't Posh usually send emails when we make a sale? I never got one. I almost didn't even log in today either! I am home though, so I did, and I saw the sale in my feed. Then as soon as I clicked on it, I got a Posh Internal Error 500 notice on my screen...They must be having issues, did you notice anything strange today?

Aug 28Reply

nami001 @alyssahourglass Hey you, I'm at the Drs right now so this will be quick. If you didn't receive an email the buyer might've cancelled the purchase so don't send it out. Posh always sends you an email. If it still says sold & you have no email confirmation, contact Posh support to see if a sale was actually made. You can still print out a label w/o an email confirmation. There have been times when a buyer cancels but the listing says "sold". Took a few days for Posh to remove it...

Aug 28Reply

nami001 Seems like you have a lot going on. Hope your ok pff! Take a break from Posh & just do you. I'll write to you again later this evening. Have a busy day today. Miss you girlie! 💕

Aug 28Reply

nami001 @alyssahourglass oh and I didn't notice anything today but for the past few days, in our share groups, one closet doesn't upload by category. Have you updated the app? Could be working through some glitches. If you're sure the buyer purchase and didn't cancel you can download the label from "sales" through your app..ok gotta go just got called

Aug 28Reply

alyssahourglass @nami001 ~ Oh no!!! I I already sent it out, I didn't see this, and she placed the order 6 hours ago :(

Aug 28Reply

alyssahourglass @nami001 ~ I'll look for you later tonight. I hope I didn't mess up, I guess I'll email Posh Support and find out.

Aug 28Reply

alyssahourglass @nami001 ~ I emailed Posh Support and explained everything, I hope it wasn't cancelled! It still says sold, and even though I never got an email, I shipped them 6 hours after she had placed her order.

Aug 28Reply

alyssahourglass PS ~ I hope you're okay! Every time I hear the word "Hospital" I freak out a bit. 💖

Aug 28Reply

alyssahourglass Oh, I forgot to add that when I look at the sales portion on my iPad in the Posh app, it does have the boots listed in "My Sales" ~ Status says "Pending USPS Scan".

Aug 28Reply

alyssahourglass @nami001 Hi Emy! I hope you've been well. I have not been on Posh but I logged in bc I had a sale notice on Saturday...unbeknownst to me, she cancelled. What do I do? I shipped the box today.....

Mar 29Reply

nami001 @alyssahourglass Hi PFF! How have you been? It's been so long since I talked to you. I figured you were taking a break from Posh. Nice to hear from you! Ok, so about your sale. I read the listing & she says she accidentally purchased the item on Sat. She had a 3hr window to cancel the transaction not 2 days later. She should've been aware of the purchase since Posh sends her an email plus she got a notification on Posh.

Mar 29Reply

nami001 Since the item has already been sent there is nothing you nor she can do. Did you receive an email from Posh telling you not to send it? Probably not. You fulfilled your obligation and had no reason to think you needed to cancel the transaction. You can contact Posh support and ask them what to do but I'm pretty sure the buyer is stuck with her purchase since it's been sent.

Mar 29Reply

nami001 I see she's a seller but isn't compliant, not something you want to her. But as a seller she needs to educate herself. A buyer has a 3 hour window to cancel a transaction for accidental purchases. She would've seen notifications either on Posh or email. Make an offer button is binding and can't be canceled by the buyer. Only the seller can cancel.

Mar 29Reply

nami001 As a seller it's not good to cancel a transaction on the request of a buyer. If a buyer asks to cancel, tell the buyer you don't want to jeopardize your standing with Posh & they need to cancel it. The reason she couldn't cancel was because she passed the 3 hour window. I don't know what Posh would do in this situation.

Mar 29Reply

nami001 She would have to contact Posh but I'm pretty sure since it's already on it's way to her, she is stuck with her purchase. You might want to contact them too just to cover yourself. Let them know it's already been sent & she contacted you 2 days after the purchase. Tell them she bought on Sat & you sent on Monday. Hope this helps 😘

Mar 29Reply

nami001 Nice to here from you PFF 😘

Mar 29Reply

alyssahourglass @nami001 Hi Emy! So good to hear from you too! Yes I've been taking a break,. Yes she cancelled 2 days later hours after I took it to the PO. I'll email Posh Support, maybe they'll let her ship the jeans back? Someone sold me boots, said they were a size 7, but they arrived and they were size 6. I wrote Posh, they issued a return label, sent them back to the seller. So they do initiate returns in some cases, I want the money or the jeans back, since it wasn't my error in this case.

Mar 29Reply

alyssahourglass Thanks so much for your help lovely!!! 💕💕🙋 @nami001

Mar 29Reply

alyssahourglass @nami001 I am so damn livid!!! That witch ruined my perfect 5 star rating!!!

Mar 30Reply

alyssahourglass She rated me 1 star and it was her problem bc she cancelled after 2 days rather than 3 hours!!!

Mar 30Reply

alyssahourglass @nami001 what can I do now??

Mar 30Reply

alyssahourglass I am so mad right now Emy!! I think I will close my entire closet if Posh does not re,edgy this issue! How can she give me 1 star when it was her error??? I emailed Posh support, just now! I don't think she ever contacted them at all... @nami001

Mar 30Reply

alyssahourglass If Posh doesn't remove her 1 star rating I swear to God I am leaving! This is horrible!!! I sent her brand new jeans, a free pair of earrings and I shipped them hours before she cancelled, how does that warrant a 1 star rating??? @nami001

Mar 30Reply

nami001 @alyssahourglass Oh no! I'm so sorry that happened to you! How rude! We both know it was out of spite she did that. First, I would contact her on the sold listing & nicely (even though you want to tear into her) ask her why the 1 star rating when the jeans were in perfect condition. Tell her you don't think it's right for her to ding you on your stars for her mistake. Again reiterate to her that you weren't able to cancel after you sent the package.

Mar 31Reply

nami001 Suggest to her this is the reason for the 1 star rating. You want her to admit it so you can snap shot it and send it into Posh. Good thing you wrote to Posh but send in another message with a snap shot of the convo where she is trying to cancel 2 days later. By putting this on your listing others will see this and will probably block her. Nobody wants a person who "accidentally" purchases something, tries to cancel after the package has been shipping & then ding the seller for her mistake

Mar 31Reply

nami001 IMO, she's a seller and should know posh etiquette and it was her mistake. She should've sucked it up. She could always re-Posh. Plus going through her love notes, she likes Almost Famous Jeans...so maybe it was a mistake or perhaps buyers remorse but you just don't do that to another seller...

Mar 31Reply

nami001 He closet will be shut down soon though, fully non compliant. When you write to Posh tell them that you fulfilled your part of the obligation by sending it by the next business day which happened to be on Monday because she purchased on a weekend. Tell them you didn't see her message to cancel (2 days later) till after you sent the package. Tell them you know it's because you couldn't retrieve the package back when she tried to cancel 2 days after purchase..

Mar 31Reply

nami001 Here's another thing though. She would've received notification when she bought the item by email and she would've also seen the purchase on the app. Tell Posh that you take Poshing very seriously and that your aim is to always satisfy a buyer so that they'll have a great experience on Posh. Tell them that this really disheartens you that a spiteful seller/buyer can ruin your hard work with just one click.

Mar 31Reply

nami001 Hang in there, I'm almost positive Posh will remove the 1 star. Just keep writing to them and submit the screen shots. Sorry this happened to you. Keep me posted.

Mar 31Reply

nami001 @alyssahourglass Also mention that she said she wasn't going to accept the jeans and would have it sent back to you. How rude! You even have her free gifts. Make sure you stress to Posh there was nothing wrong with the jeans. Make sure you tell them you work so hard at pleasing the buyer only to get slapped in the face by a buyer who had buyer's remorse. Make sure you write to her so you have more documentation. Also report her closet. Non compliant up the ying yang

Mar 31Reply

nami001 @alyssahourglass ok I trolled and see that she fixed the stars. Cograts. She must've been told about the noncompliant things because it's all gone. Now is your time to be a mentor and reach out to her and help her. Share a few of her items as a thank you & tomorrow contact her and forge a Posh friendship with her. Yay! Glad it's resolved

Mar 31Reply

alyssahourglass @nami001 ~ Thanks you! Yes, she did, to be honest, I didn't know we could change ratings. Besides a few issues, I have only given 5 stars and love notes. IDK I am happy, but still over it, I might look elsewhere, I have so much to sell, and even more than I have listed, and my stuff just isn't selling, I might put everything on sale just to move stuff. I commented a few times in my jeans post, it seems all good now.

Mar 31Reply

alyssahourglass I was very fortunate to meet you & a few others to help me and teach me the in's & out's I forget that not everyone has a mentor like I did/still do. Thanks again!!! I really appreciate all of your help PFF!!! 💖XOXO💖 @nami001

Mar 31Reply

alyssahourglass & BTW I did tell all of that to Posh, and I said I had a perfect 5 star rating too, and wanted to keep it that way.... @nami001

Mar 31Reply

nami001 A buyer can change their ratings even after they've already submitted one. I don't know how long they have to do that though. Sales have been up & down. I had a really long dry spell but then got back into share groups and have had a few sales. You might want to join a share group. It's a great way to get more exposure for you closet. Me too, I have lots of things to list but just haven't have the time. Plus I go on a business trip next week...ugh. So glad it worked out for you :)

Mar 31Reply

nami001 I'm always here for you PFF. Now that you've been on Posh for more than 3 months write to hosting @ postmark.com - a great way to get followers and potential buyers. It takes them about 3 - 4 months to get to your name on the list so do it soon. You can so do this, it's super easy. If you want to join share groups to help with sales, let me know and I'll introduce you to a few. xoxo

Mar 31Reply

alyssahourglass I'm happy, thanks for your help! I appreciate your help!!! I'm happy you're doing better sales wise :) You have great stuff, I need to give you some share bombs :) & I never did join a share group I might consider that too thanks. @nami001

Mar 31Reply

alyssahourglass & Yes it's been more than 3 months, that's something I used to want t do, hosting, but seems like a lot of work right now, maybe when I am in a better Poshing mood, haha. ;) @nami001

Mar 31Reply

alyssahourglass & I'll let you know about the share groups soon too, thanks again lovely!!!

Mar 31Reply

alyssahourglass Hi Emy!!! TGIF! I hope you are well! I just wanted to ask, how do I block a Posher? Please tag me here if there is a way! XOXO Have a wonderful weekend! 💕💖💕

Apr 29Reply

alyssahourglass @nami001 please see above! I always forget to tag! 💕💖💕

Apr 29Reply

nami001 @alyssahourglass Hey pff, I'm doing well. Just got back a few days ago from a 2 week business trip and I so need a vacation, ugh. To block someone, go to their closet and in the upper right hand corner you'll see a box with an arrow pointing up. Click on that and a drop box will appear. At the bottom it should say "block user". Once you block them they won't be able to comment, share or purchase your listings. They can still view your page though. Hope all is well with you. Big hugs xoxo

Apr 29Reply

alyssahourglass Thank you!!! 2 week business trip, wow! You need to take a few days off, or get a spa day in somewhere and have a massage! I hope you have a very relaxing weekend lovely! Thanks for the help with blocking. 💕💖💕 @nami001

Apr 30Reply