I Video All Items Before Shipping: Read Below:

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I will now video All items before I ship due to fraudulent claims! Items are being damaged after they have reached customers and then approved by Poshmark to return to me. I have to say that most of all my customers that purchase from me are very happy and I love all my customers. There is a small few new ones that have purchased and received the item to damage it by trying it on or some other way then open a case to say it was damaged when they got it. I have pictures in the listing to prove it was not damaged before it shipped and still was not believed and now I'm receiving back damaged property. This is a huge loss and I just don't want this to happen to anyone else. The only way to prevent this I can see is to do a video of your items from end to end before you ship it so the customer will not be able to say it was damaged when they received it. Please, I am only making this post to help other sellers. I love POSHMARK and have been here for a very long time but this is the 2nd time I have had something damaged and sent back. Most of all my customers are amazing and faithful and I still love the ones who damage my items and yes, I do forgive you. But I plan to take safer measures from now on to help us all. Please VIDEO ALL SALES AND ITEMS BEFORE SHIPPING TO PREVENT DAMAGES, THEFT OR ITEM SWITCHES. Video every part of your items and write down all heat stamps and serial numbers to prevent any theft or switches of your items. I hope this helps.

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elizabethrea811 and 26 others like this

27 Comments

dolly1370 THANK YOU for bringing this to the community's attention ❤

Dec 15Reply

jacobmeade84 @dolly1370 You're welcome dear friend! I just didn't want anyone else to have to go through this and the safest way to prevent it is to video your items condition before shipping. God bless you 🙏

Dec 15Reply

dolly1370 God bless you too🤗😘❤❤❤ Thank you kind soul

Dec 15Reply

itomanguilla Thank you for the like!! Let me know if you’re interested in a jersey I’m always open to offers!!

Dec 19Reply

diannamaszk I need to start doing that!! It’s literally getting crazy with dishonest people as of late😞

Dec 19Reply

stormtreasures Good idea we just had this problem...

Dec 20Reply

jacobmeade84 @diannamaszk Yes my friend! We sold our Genuine Red Fox Fur Coat and the buyer must have tried it on and ripped it in the back and opened a case saying it was ripped when they received it and Posh allowed them to return it to me. I even had pictures of the coat in my listing showing that part of the coat and there were no rips. So I had to make this post to help others. I don't want this to happen to anyone else 🙏

Dec 24Reply

jacobmeade84 @stormtreasures Bless your heart! Im so sorry this happened to you! We now have to have our beautiful Genuine Red Fox Fur Coat mended. Poshmark did make things right but I still have to pay out of pocket to fix the coat. Just don't want this to happen to anyone else 🙏

Dec 24Reply

jacobmeade84 @diannamaszk Poshmark did make it right but I still have to pay out of pocket to fix my coat now. I just hope to help others to keep from happening to them Lords will 🙏

Dec 24Reply

diannamaszk @jacobmeade84 😞I’m sorry this happened to you! This just happened to me with a coat as well. But this buyer just decided they didn’t like it after receiving-then rubbed dirt on it to get a refund. I to had photos of perfect condition. So sad

Dec 24Reply

lydiadan1 @@ jacobmeade84. Thanks for writing this I felt lit I was the only one this happened to. It sad that people have ti be so dishonest. Posh did make my situation right. Mostly because I challenged the dishonest person and I had very good listing pictyres. I take as many pictures as I can front back sides etc. that way posh sees item was in good condition.i do love selling here and almost all of my five years have been wonderful. 🌹🩷💕👍

Dec 24Reply

jacobmeade84 @diannamaszk Oh dear yes this is beginning to happen alot. Especially when they know they can't return over size and they do something to mess it up to send back. I'm hoping everyone starts to video all sales and items 🙏💗

Dec 27Reply

jacobmeade84 @lydiadan1 I'm sorry this happened to you! I hope everything gets better and doesn't happen anymore dear 🙏

Dec 27Reply

ddamboise Thanks so much for the heads up! I’m so sorry this happened to you!

Dec 29Reply

glampam60 Thank you!!! I absolutely video as I heard someone else explain same scenario. It’s shame people so dishonest.

Jan 05Reply

glampam60 I even had someone I bought from send me the bag but included a dirty diaper.

Jan 05Reply

jacobmeade84 @glampam60 Oh my gosh that's terrible! Yes it's been getting worse with some but I thank God that the majority are great and most of the time, return customers. I truly appreciate my good ones! It's sad we have to worry about any of this anyhow 🙏

Jan 06Reply

shophereusa Thank you for bringing this to our attention. You are so generous in helping others. thank you I will start doing this too.

Jan 08Reply

jacobmeade84 @shophereusa God bless you dear friend! 🙏

Jan 09Reply

katie3312004 Good idea! I recently had two purchases where they tried to say the items were damaged. I know for a fact they were not when I mailed. Poshmark sited on my side thankfully. I guess this happens more than it should unfortunately.

Jan 13Reply

bpilliod1 Thanks for this tip!

Jan 15Reply

jacobmeade84 @katie3312004 Yes it does. Poshmark made it right with me afterwards but it was still aggravating to go through 🙏

Jan 16Reply

jacobmeade84 @bpilliod1 You're welcome dear friend 🙏

Jan 16Reply

abrazosybesos 1) I’m sorry to hear about your loss. I’ve never experienced the same. but have dealt with nasty entitles closet visitors. And, BS on return from sellers with a high profit margin. I alway take photos and videos of those I suspect before shipment. It’s noted in my closet as well. However let’s face it and I’ll be the one to say it, the biggest problem is POSH. With ALL the money it makes off of us, it does NOT offer ANY customer service

Jan 26Reply

abrazosybesos 2) Because to me, a seasoned customer service professional, the email they send, does NOT CUSTOMER SERVICE MAKE! There’s no telephone or technical assistance or support for ANYTHING either. No human contact. We don’t even know who’s making the final decision and work it out amongst ourselves in the end. It made 326.01 MILLION last year and we’re still having to deal with unethical buyers. While scammers and hackers have increased exponentially. And we have this issue!

Jan 26Reply

abrazosybesos 3) I just had an issue with a return from a closet I purchased from. And, that’s what I got a joke of an email denying my input of a $200 purchase I couldn’t return! My response included a portion of what I just posted. You all should say and/or demand the same when you end up being taken advantage of by POSH on both ends as a seller and as a buyer. They never lose. You do.

Jan 26Reply

toastedbengal I'm sorry this happened to you and others who posted here. I'm so glad you brought this to our attention though! I'm new at this whole thing and never thought about people damaging stuff after they received it and then getting a refund while the seller gets the item back damaged. I will definitely start to record my items before shipping. Thanks for the tip!

6 days agoReply