JACKETS
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Jackets
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8 Comments
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vistacourt
Received the avitar dress and it's an xl, not a large but there is no way even someone with a flat chest could wear this, is there anyway i could return or possibly get a discount?
Oct 19Reply
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deidra_ro
@vistacourt - I am so sorry to hear it does not fit you, I want shoppers to love the items they purchase from my closet ☹️ I listed it as a L because it seemed too small to be advertised as an XL. I have never had anyone ask to return or a post sale discount so had to find and read Poshmark’s customer support Q&A...
Oct 20Reply
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deidra_ro
@vistacourt - I can’t find anything that says there is or is not a way for a seller to reduce the price after an items has been sold so I will have to email customer support to find out anything more about that option. I t was much easier to find information about the other option you asked about (returning), you should check out their support/help info because it explains how the return policy works. ☹️ Again, I’m sorry the dress doesn’t work for you.
Oct 20Reply
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vistacourt
Thank you for trying and I absolutely don’t think you knew and I appreciate that you are trying.
Oct 20Reply
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deidra_ro
@vistacourt - Thanks for being understanding. I wrote to Poshmark support yesterday to ask if I could reduce the price of the dress and explained the situation. I received a reply that didn’t address price reduction but instead just basically advised that buyers need to contact Poshmark support if they have any concerns about a purchase (email didn’t say it but I think you may need to contact them before end of the 3 day purchase acceptance period).
Oct 20Reply
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deidra_ro
@vistacourt - since there is no way to give you a discount on the dress, I wanted to let you know I’m willing to offer you a discount in the future on a different item if you ever find something else in my closet that you may be interested in purchasing in the future.
Oct 20Reply
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vistacourt
@deidra_ro thank you!
Oct 21Reply
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deidra_ro
@vistacourt - Thank you for shopping in my closet
☹️ I’m really sorry the dress didn’t work out ☹️
Oct 21Reply
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