These flats are shiny and super cute. They run small, so the 9 fits like an 8.5. I’ve worn them a handful of times, and the heel has some wear. From J.Crew’s Website: Say hello again to Zoe - our classic take on the ballet flat... now in holiday-ready Italian patent leather. It features a slightly higher vamp than other ballets (aka more toe coverage), plus the same dainty bow and comfortable, flexible sole you love. Genuine patent leather upper. Cotton canvas twill lining. Man-made outsole. Import. Item BM695.