Never been opened. AMAZING. I have one already and I love it my skin and hair are truly so different now About the brand: JOLIE 101 We believe that beauty starts with clean water. The Jolie Filtered Showerhead removes chlorine, heavy metals & other contaminants from your shower water - to improve your skin, hair and wellbeing. SKIN & HAIR The water we shower in has a fundamental impact on our beauty, whether we have a one-step or ten-step routine. Nearly all of the water in the country contains chlorine, heavy metals & other contaminants, which all contribute to many common skin & hair issues, such as dry skin, damaged hair, change in hair color, and rashes/irritation.We believe that beauty starts with clean water. The Jolie Filtered Showerhead removes chlorine, heavy metals & other contaminants from your shower water - to improve your skin, hair and wellbeing. BEST-IN-CLASS We designed our filtration to be best-in-class. Using a proprietary blend of KDF-55 and Calcium Sulfite, our filter: - Far exceeds NSF-177 certifications - Has been tested via multiple third-party labs - Does not clog nor reduce pressure - Includes the most KDF-55 vs. any other existing shower filter