New in open box. Works perfectly, no issues, may be some tiny scratches from install (see photos) but not noticeable once installed. The box might not be in perfect condition. Does not come with plumbers tape. The Jolie Filtered Showerhead is best-in-class at removing chlorine & heavy metals from one's shower water for better skin, hair, and wellbeing. THE DETAILS Includes: 1 Jolie Filtered Showerhead, 1 Replacement Filter, pre-installed, 1 Jolie Tiny but Mighty Wrench, 1 Install Guide Jolie is one-size fits all & does not compromise on pressure Measures approx 5.3" in diameter and 5.4" in height