Madewell highneck gray sweater with 1/3 zippered front in XL

This sweater is brand new and never worn. There are no stains or holes. The reviews on the madewell site are all over the spectrum about quality and sizing. I had purchased one as a gift, and the recipient noted that a bigger size is needed if you want to wear layers underneath. She's 5"4 and it hit at the top of her hip. It is boxy. She did not have a big problem with pilling. It's more like normal wear and tear. As for itchiness- that is a personal preference. The zipper is in working condition. There are pockets in the front on both sides. Please see pictures for materials and washing instructions.