Meet your Posher, Alana
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Hi! I'm Alana. I'm from New York and some of my favorite brands are Free People, Nike, lululemon athletica, AG Adriano Goldschmied, and ALDO. Thanks for stopping by! Feel free to leave me a comment so that I can check out your closet too. :)
Shipping/Discount
13 Comments
thelillyjoyce
Hey:) love your closet!!! All orders on my
Items usually go out same or next day!!! If you bundle you get $2 off each item!! Make me an offer and I will most likely accept. Stay safe xoxo free gift with all orders:)
shopper411411
Welcome to Poshmark! I sell both Men and Women's clothing. Feel free to visit my closet. If you have any questions don't hesitate to ask. Happy Poshing!@Shopper411411
ojailee
It’s a nice jacket but with tax and shipping I won’t go over $50. With my $40 offer that put me at about $50.
anaslund514
@ojailee what about $50 with free shipping?
ojailee
@anaslund514
I’ll do $45 with free shipping right now.
anaslund514
@ojailee deal! I updated the listing with that info
ojailee
Well it looks like I paid $50 anyway by mistake.
ojailee
The North Face jacket I bought from you is posted as an XS. The jacket I received is a Small. I paid a premium price for a jacket that is much too big for me.
Is there an XS I can exchange this for?
If not I want a refund.
anaslund514
@ojailee so sorry you’re right! I believe you have to submit a request for a return on your end and then it gets processed.
ojailee
@anaslund514
so your mistake is on me to fix? This has been an incredible waste of time.
anaslund514
@ojailee I’m sorry that you’re unhappy with your experience, however the buyer has to initiate the request for a return, I do not have the option to do that. Please go to my purchases —> select the order —> problems/order inquiry and select the appropriate option and provide the information needed for Poshmark to begin processing the return.
ojailee
As I read in the Help section it is up to you to approve and process this as “Shipping the wrong item”. Once I receive the shipping label I will send it back. Pls take care of this now.
anaslund514
@ojailee That is not the correct protocol for this. I did not ship the incorrect item, the item was advertised incorrectly. However I looked into doing as you asked and you would still need to file a claim on your end saying you received the wrong item. If you would like to get this sorted out in a timely manner your best option is to go through the steps above. Either way, you have to be the one to submit a claim after you’ve received the item.
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