Meet your Posher, Emily
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Hi! I'm Emily. Some of my favorite brands are Louis Vuitton, Michael Kors, PINK Victoria's Secret, Free People, and A Mermaid's Epiphany. Thanks for stopping by! Feel free to leave me a comment so that I can check out your closet too. :)
Shipping/Discount
16 Comments
roxy2929
Hi Emily, I’m Rochelle, a Poshmark Ambassador, welcome to Poshmark! If you have any questions just ask, I’ll be happy to help you. Happy Poshing!
merm8lvr
@roxy2929 hi. I have a couple of questions. my first order sold for $10 less than I had it listed for and it's not showing as sold even though I've sent it out already.
roxy2929
@merm8lvr An item can only sell for less if you accept an offer. It is recommended to list your items 10 to 20% higher than your desired price. Which item are you referring to in your closet?
merm8lvr
@roxy2929 it's the blue cotton sweater with multi colored sleeves.
roxy2929
@merm8lvr Did you sell it through Poshmark? Did you receive a mailing label? Look under your “sales” in the main menu
merm8lvr
@roxy2929 yes to both questions 😁. I tried to post a screen shot but I'm not able to. I did send a message to customer support as well.
merm8lvr
I just figured it out. they sent me the wrong pic of what sold....I already shipped it out. I'm not sure what to do now.
roxy2929
@merm8lvr Poshmark doesn’t send you a picture. It shows you sold a solid blue top for $15. Please check your EMAIL description of what sold. You might have mailed the wrong item. We all make mistakes. You said item sold for $10 less, like I said a item only sells for less if you accepted an offer or you sent one.
roxy2929
@merm8lvr You can also look at “orders” in the news feed, it will say who purchased what.
merm8lvr
@roxy2929 Rookie mistake 😔. thank you for your quick responses I submitted that I sent the wrong item out. I'll follow the directions from there 😁. thank you again I truly appreciate it.
roxy2929
@merm8lvr No problem. We all make mistakes no matter how long we’ve been doing this. Don’t get discouraged. Hang in there! Glad I could help. Happy Poshing!
roxy2929
@merm8lvr How did this work out?
merm8lvr
@roxy2929 still working on it. Poshmark said they sent the buyer a message with instructions on how to return the wrong sweater but I haven't heard if she got it yet.
roxy2929
@merm8lvr You can go to your sales and look at details and click on tracking number to see status
kasey_omalley
hi, I'm going to purchase your blue with clotted sleeves, so you can just send me the blue shirt. I'm going to keep both.
Thanks,
Kasey
merm8lvr
@kasey_omalley awesome! I'll send the other one out today. thanks and sorry for the confusion
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