Meet your Posher, Jocelyn
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Hi! I'm Jocelyn. Thanks for stopping by! Feel free to make an offer!
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8 Comments
letyrdz
thanks for your purchase love, shipping tonight if not tomorrow morning for sure!
letyrdz
your package should be arriving today! thank you so much for your purchase, don’t forget to leave me a review if you love it ❤️
xjocelynicolex0
I received a scarf and not the hat. I’ve opened a case.
letyrdz
@xjocelynicolex0 Hi Jocelyn! I am so sorry I mixed up the orders. I’m contacting Poshmark to fix the mistake. I promise I will get your item to you!
letyrdz
@xjocelynicolex0 Just got in contact with my other customer that received your item. She is dropping it back off at the post office today so we can get it to you! Thank you for understanding, I will get you your item as soon as I can ❤️
xjocelynicolex0
@letyrdz what do I need to do to send it back?
letyrdz
@xjocelynicolex0 Poshmark will be contacting you to open a “received wrong item case” in order to return the item. once I receive them I will be swapping them. please keep in touch once you’ve receive the email /notification and I will keep you updated on when my other customer does as well. thank you so so much, i am so sorry once again. this has never happened to me so I am reading about it here on the poshmark app, things should go smoothly once you both receive return labels!
xjocelynicolex0
@letyrdz I will be shipping it back tomorrow. Thank you so much!
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