Meet your Posher, Lauren
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Hi! I'm Lauren. Some of my favorite brands are Sephora, Free People, and MAC Cosmetics. Thanks for stopping by! Feel free to leave me a comment so that I can check out your closet too. :)
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15 Comments
sarahsmalbiz921
Hi! Welcome to Poshmark. We are happy you are here! If you need any help please let me know. 😊😊When you have a chance, please check out my keychains in my closet. Your purchase help support my very small business. ❤️ You can create your own !!
harrissaenz
Hi Lauren. I received the Tito’s sweater (@harrisaenz) but I purchased the Small and received a Medium. I see you were selling two so I think they just got mixed up.
I let Poshmark know so hopefully they can help coordinate an exchange. The medium is way too big. 🙁
laurenellen77
@harrissaenz yes two people at the same time purchased and your names are very similar I might have made a mistake :( sorry hope we can get it fixed
harrissaenz
@laurenellen77 🤞🏽
laurenellen77
@harrissaenz I wrote the other person to make sure @halliestockerrr got a medium and not a small.
laurenellen77
The other person never contacted me back. I opened a ticket that I sent the wrong item with Posh. I know you are returning the medium if I ever get the small back I can let you know. I’m so sorry for the confusion.
harrissaenz
@laurenellen77 thank you. I was going to ask if the other buyer had accepted the purchase yet. If I were to keep this one, are you able to refund the S & H cost?
laurenellen77
@harrissaenz I don’t know how this works. The other person is non responsive but accepted the item and gave me 5 stars lol. I don’t know what to do. I have not heard from Posh either
harrissaenz
@laurenellen77 Not surprised she’s keeping the small as I’m guessing she wanted it in the first place. Can you discount or refund the S&H as recompense? Poshmark said I can send it back tomorrow, 11/3. I’m surprised they haven told you…
laurenellen77
@harrissaenz a case has been opened that I sent the wrong item. No one has contacted me from Posh about anything. What do you mean about the shipping?
harrissaenz
@laurenellen77 I’ asking if you could refund my shipping cost if I kept the sweater as compensation for the mistake.
laurenellen77
@harrissaenz what is your shipping cost? How would I do that? I can’t believe a person wouldn’t respond knowing they got the wrong size so disappointed and sorry that it effected you!
harrissaenz
@hi Lauren. I so appreciate your responsiveness! It’s $7.45 S & H and I now realize that would not be something you could do but something Poshmark should handle. I did ask customer support if they would refund just the shipping but I’m waiting to hear back. Perhaps they could just provide a credit, I can accept the delivery and we’re done! Again,🤞🏽
laurenellen77
@harrissaenz do you still have the shipping label by chance? Off the bag? Can you send a pic? I think UPS messed up
harrissaenz
@laurenellen77 Hi I’m not at home until later this evening but pretty sure I still have it. I’ll send a pic if I do.
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