Meet your Posher, Persephone
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Hi! I'm Persephone. Some of my favorite brands are Louis Vuitton, lululemon athletica, J. Crew, kate spade, and Gucci. Thanks for stopping by! Feel free to leave me a comment so that I can check out your closet too. :)
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11 Comments
melanie_ambrose
I bought the Skinceuticals Face Cream from you, trusting your description. It is old, yellow, runny, and smells rancid! it's disgusting and unusable. I hope your customers read this so they know what the quality of your items are! This is by far the worst treatment by a seller EVER! It is very disappointing to have been ripped off without a word from you to try to fix the situation.
persephoneslay
@melanie_ambrose I did contact you on 7/16/23- If you were not happy with the product I suggested you reach out to poshmark to start a return. I want you to be satisfied. I was going to agree for a return and refund to you.
melanie_ambrose
@persephoneslay I never received anything from Poshmark. I would definitely like a return and full refund. I assumed a good seller would do so, having possibly sent something out not knowing there was a problem with it.
How do I go about getting the refund?
persephoneslay
@melanie_ambrose please reach out to poshmark and they will open up a “case” about the product not meeting your expectations and they will ask me to approve the refund- I will gladly approve of this. Just search on poshmark about the steps involved. Please search your account also as I did reply to you on 7/16. I have no way to send you a screenshot of this conversation but poshmark will have access to it.
persephoneslay
I will also reach out to poshmark support to help you get a refund.
melanie_ambrose
@persephoneslay I want to thank you for working with me to get a refund! I understand you did not know the condition because it was unopened.
Also, thank you for being professional and I would not hesitate to buy from you again.
If I say something negative, as I did, it's important to me to make sure the positive things are mentioned as well!
melanie_ambrose
The seller has been helping me to get a full refund! It was an oversight and is being corrected now.
persephoneslay
@melanie_ambrose if possible, could you change my one star rating to a higher rating. I would appreciate that greatly. I am a responsible seller.
melanie_ambrose
@persephoneslay Oh yes, I forgot! Now I just have to find where to do it. lol
tammitorger91
I dont understand I was given a private discount on a hair product while attending a sick child and it was bought from under me. that's shifty. I should of been given 1st chance
tutuwig
@persephoneslay Hi. Nice closet! Would love to share. Hope this help and you getting much more success. Welcome to stop by my closet. Thank you.
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