Meet your Posher, Symone
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Hi! I'm Symone. Some of my favorite brands are Louis Vuitton, PINK Victoria's Secret, CHANEL, Michael Kors, and Tory Burch. Thanks for stopping by! Feel free to leave me a comment so that I can check out your closet too. :)
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36 Comments
pinkpastelroses
Thank you for our purchase of the LV Neverfull. I will get this out right away so it can get to the authentication team. Have a great day.
May 06Reply
fraziersamone
@pinkpastelroses thank you so much
May 06Reply
pinkpastelroses
Hello,
I sent another Customer Care request to poshmark to check if they received it. I didn’t hear back from the 1st request. Although the USPS tracking site is slow to update poshmark may have it so I want to make sure. This will give us both a piece of mind. Let me know if you want the tracking number.
May 15Reply
fraziersamone
@pinkpastelroses yes please can you provide that to me
May 15Reply
pinkpastelroses
@fraziersamone 9405510202061106524092. USPS.
May 15Reply
pinkpastelroses
@fraziersamone Hello. Any luck on your end. USPS 800 number ran me in circles. I left a voicemail on the Poshmark headquarters number.
May 16Reply
fraziersamone
@pinkpastelroses hey I emailed Poshmark support, no luck with anything waiting for a response on their end. I’m not sure what’s going on I asked Poshmark for a refund hopefully they can track the package
May 17Reply
pinkpastelroses
@fraziersamone Thank for the update. I hope they answer one of us. I’ve been stressed with that bag not accounted for.
May 17Reply
fraziersamone
@pinkpastelroses me too it’s kind of akward and I don’t want either one of us to loose out. Hopefully I hear something soon.
May 17Reply
pinkpastelroses
@fraziersamone Awh thanks. I never had this happen before. My sales history is clean. I submitted a research case with USPS. You will see it in the tracking history.
May 17Reply
fraziersamone
@pinkpastelroses ok I tried to submit one lastnight and it said a case was already open.
May 17Reply
fraziersamone
Any luck?
May 18Reply
pinkpastelroses
@fraziersamone looks like we have movement 🙏. It’s was assigned to a USPS manager. I looked in today and the package arrived in a distribution center in California. I assume it will be another day or two to move to the Poshmark headquarters, which is in a different part of California.
May 18Reply
fraziersamone
@pinkpastelroses ok that is good. Yes
May 18Reply
fraziersamone
@pinkpastelroses hey I just got notification the package was delivered in LA
May 18Reply
pinkpastelroses
@fraziersamone Hello. It has been authenticated and should be on its way to you. After all we have been through I hope it was worth the wait. Thank you again for shopping in my closet! If you start to sell items let me know!
May 19Reply
fraziersamone
@pinkpastelroses yay super excited! Do you have another tracking number
May 19Reply
pinkpastelroses
@fraziersamone nope. It’s doesn’t show me.
May 19Reply
fraziersamone
@pinkpastelroses hey I have one question there is a stamp on the purse did you have that customly engraved on there? It says “DLS”
May 22Reply
pinkpastelroses
@fraziersamone Hello. I used have a gold initials on it but it wore off. There shouldn’t be any gold there. Are you seeing some sort of imprint?
May 22Reply
pinkpastelroses
@fraziersamone if you do see an imprint LV can engrave your initials over it for free. I am more than happy to adjust the price if you require that. Top service and experience is important to me (as you can see I never got less than 5 stars).
May 22Reply
fraziersamone
@pinkpastelroses hey there are initials like on the handle part it isn’t gold but it’s engraved in there, do you know how much it’ll cost to replace the initials?
May 22Reply
pinkpastelroses
@fraziersamone ahh! It’s probably the imprint from the gold hot stamp/ engraving I had. My apologies. LV hoy stamps /engraves initials for free always as long as it is an authentic LV item. If a store near you has reopened you drop it off.
May 22Reply
fraziersamone
@pinkpastelroses ok I will find out if there’s a close location near me or how much it’ll cost to send it in to Louis Vuitton
May 22Reply
pinkpastelroses
@fraziersamone okay. This is number I use when my regular reps are on vacation. It’s the main client services number. They are great. +1 (866) 884-8866
May 22Reply
fraziersamone
@pinkpastelroses hey so I’m from buffalo, there is no local stores & I called earlier they said they aren’t accepting repairs right now including custom.... I love the purse I’m stuck on what to do.
May 23Reply
pinkpastelroses
@fraziersamone Awh! This virus has really put a damper on things. It looks like you would have to wait until the stores open to get it hot stamped. What makes you most comfortable is what’s important to me (I promise). If I can help in anyway with your decision let me know.
May 23Reply
fraziersamone
@pinkpastelroses hey I’m not gonna accept it
May 24Reply
pinkpastelroses
@fraziersamone Okay. Thank you. Have a great weekend.
May 24Reply
fraziersamone
@pinkpastelroses you too.
May 24Reply
fraziersamone
Good morning usps attempted to deliver the package this morning & is now showing available at postal office for pick up. Can you pick as soon as possible so my issue can be refunded. Thank you
Jun 01Reply
fraziersamone
@pinkpastelroses
Jun 01Reply
pinkpastelroses
@fraziersamone Good morning. Can you share the tracking so I know what post office it was sent to? Nobody delivered to my home. I’ll pick up as soon as I can.
Jun 01Reply
fraziersamone
@pinkpastelroses 9410810202061130479910. It says Brooklyn ny 11229 location
Jun 01Reply
fraziersamone
@pinkpastelroses hey it says delivered did you receive it
Jun 02Reply
pinkpastelroses
@fraziersamone Hello yes I picked it up. Please check back in with poshmark if you still have delays.
Jun 04Reply
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