Love this bag... it's so versatile. It can be worn as: a shoulder bag, a crossbody, or a handbag. Capacity: a tablet, phone, wallet, large organizer, key chain, makeup bag and more. It zips up across the bottom to make the bag smaller and unzips to show the snakeskin accents and enlarge the capacity. The hardware is silver with a heavy feel all around the bag. She has no call outs on the leather or interior. She has been very well conditioned, cleaned, and cared for. Because of the elegance of the leather color, closer to a bone color and the Snakeskin, I've worn her casually and dressy. Zippers and clasps work like brand new. Look at the picture of it zipped and crossbody styles. She is one of my favorites! LolasCloset61 I clean and condition all my leather bags, suede, and interiors very well. If I purchased it new or pre-loved, they all get the "LolasCloset61 Treatment". Sometimes, it's easy and quicker. Sometimes, it is extensive to restore neglected items. It may take up to 4-5 hours of cleaning to get an item recovered to its best! I'm always excited to get an item looking awesome again. The hard work is reflected in my pricing. Added items, such as purse insert, twilly, scarfs, charms, or chains, will be itemized on my description. If you do not want an extra item, I'll remove it.