New, unused. Includes pouch and mask. From Charlotte Tilbury website: Darlings, my NEW! CRYO-RECOVERY FACE MASK is the secret to skin that appears FIRMER, SMOOTHER, LIFTED and REFRESHED! Inspired by the high-performance ice-tech of cryotherapy and the ancient art of facial acupressure techniques, this unique, reusable mask works in synergy with my research-powered skincare secrets to create the appearance of lifted, firmer-looking, refreshed, and revived skin and pores that look tightened and smooth! Skin FEELS LIFTED by 251%!* Skin FEELS FIRMER by 238%!* FINE LINES + WRINKLES APPEAR REDUCED by 52%!* SAGGING along jawline APPEARS LIFTED by 53%!* Skin FEELS SMOOTHER by 243%!* Skin APPEARS MORE ELASTIC by 183%!* Eyes APPEAR LESS PUFFY by 56%!* REDUCES the APPEARANCE OF PORES by 54%!*