Brand New, still in Plastic Purchased from the website, more mugs my siblings didn't even open The lid is pull off/push on, Not a screw on lid Large straw hole fits reusable straws Cold Beverages only!! A hot drink will not only heat up and make the cup too hot to hold, but it will also create pressure and pop the lid off. I learned this the hard way, DON'T put a hot drink in here!! 24oz Minor scuffing on the plastic lid from shipping. Never removed from the plastic until taking these photos. Hand Wash Only! Offers are generally accepted.