Though the box has been opened, the baby monitor has never been used. There is still a protection sticker on the camera lenses, which can be seen in the photo. We originally had 2 of these, one for each kiddo, however we ended up going a different route. We decided to get a baby monitor that does not utilize WiFi due to our connection. Attached are images from Miku’s website going more into detail about the device. Open to any and all offers & any questions!!