Brand New/never used Sold out at Nordstrom where purchased and also not available on Hedgren website any longer Made from sustainable materials Wear/carry 2 ways with top handles or padded backpack straps Roomy front zip exterior pocket 2 large exterior open side pockets for water bottle, umbrella, etc Hidden vertical back zip pocket Interior attached key fob Light gray interior-easy to see your stuff! XL interior back zip pocket and 2 slip pockets on opposite interior side Silver hardware Exterior side snaps Double zipper closure on top This backpack is so soft - almost feels “puffer” like to the touch (only way I know how to describe it) One owner/smoke free home Comment with any questions:)