Brand new and never worn! perfect condition Coach Shay crossbody shoulder bag Taupe color still has some of the factory wrapping on the zipper pulls. no flaws! I purchased directly from Coach boutique store. it was one of the last bags available in any US store so I got it shipped from an out of state Coach store directly to me. it was shipped to me with no tag or dustbag. I will include this cotton dustbag with purchase. smoke free and pet free home thank you!