Newbury Kustom Nelly flare NWT Large
NWT
$32 $55
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Model is 5’6 wearing 4.5 in heels NWT
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the1andonlyoliv
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47 Comments
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helgaharris6
L=? 31 or 32?
Mar 21Reply
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debralynn9567
34 inseam
Mar 21Reply
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debralynn9567
L-8/10
Mar 21Reply
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helgaharris6
@debralynn9567 thanks
Mar 27Reply
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cavel23
Hi Debra, I replied to the case you opened but was not sure if the message came to you or posh. So wanted to reach out to you on here.
My sincere apologies to you, I cannot believe I made this mistake, I always double check the box to the shipping label and I don’t know how I made this mistake. I take full responsibility and again I apologize to you. I notified the person who ordered the top too.
I guess posh will give us an update, as I have never made this mistake.
Oct 27Reply
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cavel23
So I cannot leave any more comments on the file you opened, I request a shipping label to come to you, I think it’s coming back to me. Can you please verify that.
Oct 27Reply
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debralynn9567
@cavel23 ok sorry I didn’t know how to let you know without opening a case sorry I don’t see a label yet but I will follow up with you on here with updates
Oct 27Reply
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cavel23
@debralynn9567 sure keep me posted, and if nothing happens I will contact posh
Oct 27Reply
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cavel23
Hi any chance they sent you a shipping label?
Oct 27Reply
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debralynn9567
@cavel23 yes I’m out of printer paper so I have to go print it at fedex it won’t get sent out until Friday
Oct 27Reply
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cavel23
@debralynn9567 sure, I am glad you got it.
Oct 27Reply
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debralynn9567
@cavel23
Are you not shipping the cardigan? I see it has been cancelled and refunded?
Nov 02Reply
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cavel23
Hi, I received back your package yesterday that has the linen top, and the other buyer has not yet send the cardigan back. I notified posh yesterday and sent them a lengthy message. I have also left two messages for buyer of the linen top, last week I requested her to return the package too. I don’t know why she is not responding. I should get a message by posh by today.
It’s terrible that we cannot reach customer service by phone. I am so sorry.
Nov 02Reply
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cavel23
As soon I hear back I will text you
Nov 02Reply
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cavel23
Hi, I just got a reply from posh, they are trying to get hold of this lady who has your package. They are going to let me know as soon as she answers, I sent this lady another message. Will update you soon.
Nov 02Reply
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debralynn9567
@cavel23 sounds good! Thanks for the update 🙂
Nov 02Reply
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cavel23
@debralynn9567 😊🙏
Nov 02Reply
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cavel23
Hi, just giving you an update. So far no news from posh, I just sent them another message. I even called the place I bought the cardigan from and was willing to buy another one for you but they are sold out.
I am honestly besides myself and just lost for words. I cannot believe the other buyer is not responding. It’s just awful. As soon as I hear from anyone I will text you again. 🙏🙏
Nov 03Reply
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debralynn9567
@cavel23
Thanks for the update bummer that the buyer won’t respond.. thank you for trying and for all the updates I appreciate it! 🙏🙏
Nov 03Reply
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cavel23
@debralynn9567 Thank you 🙏🙏
Nov 04Reply
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cavel23
Hi Debra, I received email from posh and they said they have sent numerous emails to this lady and she does not respond to them. I don’t know how else to reach her. I called the place I bought it from again and asked them again to please check their warehouse incase they have one somewhere.
If I get any response from anywhere I will text you.
FYI, I told posh they should have tel numbers to their members for better problem resolution.
😌🙏🙏
Nov 04Reply
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cavel23
The interesting part is I have her linen top, is she not curious where her purchase is. Unless she is out of town and does not even know. I just pray at this point.
Nov 04Reply
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debralynn9567
@cavel23 well thanks for going above and beyond I appreciate it 😉 there isn’t much more you can do at this point if she isn’t responding maybe she liked the cardigan and decided to just keep it.. it is cute! 🤔😁thanks for reaching out to me if she does finally contact you and returns the cardigan I will still be interested it. Have a great day!
Nov 04Reply
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cavel23
@debralynn9567 Thank you so much. If I hear anything I will notify you ASAP. I am beyond sorry for my mistake and if I get it back or find one I will make it up to you. That’s a promise.
Thank you and have a great day.
🙏😊
Nov 04Reply
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cavel23
Hi Debra, great news, the lady responded today, because I sent her another message, she apologized and said she was busy. 🙃 She does not know how to handle the return so I told her what to do. I will keep you posted.
Once I get it I will send the item for free and free shipping, it’s the least I can do to make up.
Will stay in touch.
Have a good evening.🌸
Nov 10Reply
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debralynn9567
@cavel23 thank you so much that is very nice of you to even offer to do that! I didn’t even expect for you to offer to do that you are very kind 😊’m glad the lady finally responded 🙃 thanks again have a great day!
Nov 10Reply
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cavel23
@debralynn9567 it’s my pleasure and the least I can do for my mistake. I will keep you posted. Have a great day too. 🌸
Nov 10Reply
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cavel23
Hi Debra, I got your cardigan back today if you can believe it, unbelievable. So I sent posh a message as to how I need to ship it since I want to send it for free.
And I want to pay for shipping too. As soon as they reply I will mail it. Thank you sincerely and I wish you a very Happy Thanksgiving. 🙏😊
Nov 24Reply
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debralynn9567
@cavel23 ha ha it is a Christmas miracle! I really appreciate you doing that I did not expect you to do that, so thank you, that is very kind of you.
Happy Thanksgiving 😊
Nov 25Reply
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cavel23
@debralynn9567 Hi Debra, hope your great. My apologies for the delay in shipping, I don’t know how to send it free, as posh said I have to realist it if you want to buy it. So I figured the only way to do it is I list it for $10, that way posh gets their fee and I put free shipping and you may have to pay maybe $1 or $2 lol. If that’s ok with you.
Let me know so I post it immediately and you grab it right away.
Thank you for your understanding.
Dec 13Reply
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debralynn9567
@cavel23 ok sounds good
Dec 13Reply
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cavel23
@debralynn9567 ok I will post in a few minutes
Dec 13Reply
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debralynn9567
Are you posting it now? I’m working but will try to keep an eye on it 😉
Dec 13Reply
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cavel23
@debralynn9567 I can do it when your ready
Dec 13Reply
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cavel23
@debralynn9567 you should also add it to a bundle so I can add the free delivery.
Dec 13Reply
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debralynn9567
@cavel23 sounds good I’m ready
Dec 13Reply
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cavel23
@debralynn9567 ok doing it
Dec 13Reply
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cavel23
@debralynn9567 just listed
Dec 13Reply
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cavel23
@debralynn9567 have to do it for $12 cause not enough earnings. I will revise.
Dec 13Reply
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debralynn9567
@cavel23 ok what do I do? Make an offer or buy now? Sorry I’m confused 🤔
Dec 13Reply
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cavel23
@debralynn9567 just sent it, I had to do $12.
Dec 13Reply
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debralynn9567
@cavel23 ok I will just accept the $12
Dec 13Reply
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cavel23
@debralynn9567 I sent offer
Dec 13Reply
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cavel23
@debralynn9567 just let me know how much it cost you from your end.
Dec 13Reply
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cavel23
@debralynn9567 I am going to make it up to you. Just let me know how much it cost from your end.
Dec 13Reply
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debralynn9567
@cavel23 don’t worry about it we are good! 😉
Dec 14Reply
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debralynn9567
Thank you soooo very much for the sweater and including $ and extra gifts! Wow! That was so kind of you! You didn’t have to do all of this thank you very much! I hope you have a great Christmas and New Year! ❤️
Dec 18Reply
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