Handling time is one business day. Quality and friendly customer support. We stand by our products and offer a 100% satisfaction guarantee. Thank You & Happy Shopping 100% Satisfaction Guarantee: If not right, and if understandably our error, we will work with you to rectify or resolve problems. Asking questions in advance is recommended if something is not clear. Feedback policy: If you have a good shopping experience with us, would you kindly leave positive feedback to increase our merit with buyers. If you are thinking about posting a neutral or a negative feedback, would you please inform us and give us a chance to make it right before leaving negative feedback.