Used condition, never really had the patience to use. The actual device has a few scuffs but nothing that will compromise the device. The cream is about 3/4 used. Comes with the below: 2 head attachments 1 charger 1 round buffer (used) 1 Cd user guide 1 cream treatment (used 3/4) 2 cleaning brushes (1 brush is a little messed up shown in pictures) 1 carrying case (1 dark spot on the front pictured)