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emd2017
emd2017
Updated Aug 08
emd2017
emd2017
Updated Aug 08

Not for sale

$9,999 $15

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NOT FOR SALE. I purchased this necklace and cannot figure out how to unclasp it! Sending photo to original posher.
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5 Comments
emd2017
emd2017 Hi @boutique38570, I’ve just posted a photo of the necklace clasp. Still can’t figure out how it opens! What am I missing?
Aug 08Reply
boutique38570
boutique38570 @emd2017 In the little bag it came in, were there any little pieces that came off?
Aug 08Reply
emd2017
emd2017 @boutique38570 nothing in the bag. Do you have any other Loft necklaces you can compare the clasp to on your end. I should have checked the clasp day 1 but there is no way to open the necklace.
Aug 12Reply
boutique38570
boutique38570 @emd2017 I don't. I can see an easy way to fix it. I'm wondering if somehow the circle that's supposed to go to the clasp got scrunched into another circle during shipping. Do you know anyone who crafts? They might have the tools to do it. Otherwise your welcome to send it back to me to fix. Or I can give you credit towards something you like in my closet.
Aug 12Reply
emd2017
emd2017 @boutique38570 I will ask around first and if not I’ll ship it back. Thx
Aug 13Reply

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