On cloud cloud X shift sneakers

Size 9.5. Worn 5 times before I decided they were too wide for my tiny, narrow heel :( I purchased them from Nordstrom in Chicago and would’ve returned if there were a Nordstrom near me. I’m a weightlifter who does low impact cardio and these would’ve been perfect if it were for the slipping at the heel. They are a great shoe and I love the little bit of edge detailing the laces offer.