This charm is preowned and this item is authentic. You will receive the actual item pictured. Item will be sent as shown -- no original packaging is available. Stamped 925, ALE (when this item was made, Pandora was not yet using the S925 marking) Since this item is previously owned and loved, it may show signs of such. I leave all cleaning to the new owners as many buyers prefer the pre-loved look. Please review photos carefully for condition. Condition: Good Used Condition. This item is definitely preloved, the markings look to have been mostly worn away. However, the design and style still look great! I will be listing other Pandora items, please check back! Please ask all questions prior to purchase. Make an Offer! More Info: Shipping will be through USPS. I will combine shipping costs on multiple purchases. Please message me for combined shipping costs. Upgrade to expedited shipping is available. Again, please message me for details If you feel there is an error or need clarification please feel free to contact us. I am committed to providing you with an excellent, smooth eBay transaction. Please let me know of any issues or concerns before leaving neutral or negative feedback.