This has been used 2-3 times and never heavily outside or on public transit or anything like that. Like new condition, comes with all the accessories. There is no sign of use or any wear and tear. Tote that converts to a backpack, straps can be tucked away. 20L Capacity Zip openings on both sides. Comes with both peak design flex dividers that let you organize it however you want. Has a 15" laptop sleeve. Go check it out on Peak Design's site. I wanted to love it, but just didn't work for me. Pet-friendly, smoke-free home, it has been stored on the top shelf of my closet.