#PoshTip - Moderating Your Show
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Clearing the chat can be done at any point during your show and as many times as needed.
This can also be done through your second device if you’re hosting with a friend or family member who’s helping you manage the chat/show.
Muted users cannot comment again in your show after the initial incident so you can continue your show with confidence!
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112 Comments
shopofthemoment
🔥
lux4lessllc
❤️
frock_n_fashion
How do you clear the chat?
custmmaildesign
@frock_n_fashion Once you mute someone, it promts you to clear the chat with a yes or no:)
frock_n_fashion
@custmmaildesign does it matter who I mute?
custmmaildesign
@frock_n_fashion no you can mute anyone
motleyhued
Thanks for this. Is there a way I can designate a fellow Posher as my Moderator? I find shows flow better when I have help from a moderator that can answer questions that I may have missed or just interact in chat with a MOD designation. I do shows with my brother and he is really great at answering questions in chat but it sometimes looks like a random person is answering.
msdeeva50
Definitely a helpful tip!
andpet99
How do I get someone to stop tagging me for their shows when they have blocked me?
missmobb
I love asking questions to the chat and sometimes a simple what’s your favorite emoji can get some shy viewers to respond.
vchic02
@missmobb can you clear the chat without muting people and muting is temporarily just for the show, it doesnt block them or does it?
missmobb
@vchic02 I haven’t had much experience with clearing/muting someone. We can test it out next show!
vchic02
@missmobb yes!
clarissalove456
Thanks that’s good to know however as of now everyone has been respectful.
homeopathicmama
so does that mean you can mute them without clearing the chat? this way people know who to avoid if its spam.
frock_n_fashion
@motleyhued I would be a moderator.
frock_n_fashion
@custmmaildesign thank you.
jayedsullivan
I would like to be a moderator
69andholding
Thanks for this information. I have only done one live show. If I had a better idea of the ins/outs of the process I'd probably so a lot more. Is there some kind of instruction page here? This tip is awesome!
jessiebzen
@motleyhued grey question 🙋🏻♀️ I want to kno how to do this to I have a MOD and would love to be able to highlight! Xxx
huntersmith34
@vchic02 it blocks them from chatting in your shows. You don’t have to clear the chat and you can hit no to clearing the chat if you’d like.
jferclark
@69andholding ... Same here... more info before diving right in would be awesome!
69andholding
@jferclark :)
decatchcloset
👌👌👌
almostnew368
This is a great tool to use!!
clubgemstone
@hope41 😁
aimeel126
It would be so helpful to have the option to make someone a moderator during live shows.
blossomingvinez
@aimeel126 I agree!
lylasboutique
@andpet99 block them back
aimeel126
@blossomingvinez 😘
blossomingvinez
@aimeel126 😘
taedesigner
It would be helpful if we could designate a moderator during our live shows.
shopbellaboho
🤎🤎🤎
bdangel112
wait in order to do a live shoe you can have 2 devices going on the same account at once? I'm confused but then again I've never done a live show.
so I'm really confused about how it all works.
mandybee79
💕💕
misseo913
@andpet99 I just block them back
theposhoasis
@bdangel112 you aren’t the only lost person
lazydog1968
Thanks for sharing this little nugget ❤️ 💕 💗
soscottage
perfect.....
lindap226
@andpet99 You can unlike their show listing
polishkimber32
Is there a lesson on how to do a show? I have tried once, but things have changed! I really do not know how to add items for quick list. Is it a listing before or during the show, or either? Thank- you so much!
Poshmark ambassador 2, but always learning!:)
whiteoak_shop
@bdangel112 Once your show is live you can only remove or add items to the tray with a 2nd device. The device you’re live on can only be used to stream and to select which item you want to run next. This applies to live and silent shows. I use my phone for the stream and use either my iPad or my old iPhone XR as my 2nd device to reply to comments, quick list, tag Poshers and clean up the tray.
lady_dar
@frock_n_fashion I'm looking for a mod once a week too
lady_dar
@jayedsullivan I'm looking for a moderator, come see me tomorrow on my live show at 2: 00 pm est if u can
lady_dar
@jayedsullivan I'm looking for a moderator
lady_dar
@taedesigner you can,I'm trying to do that now in my lives
standoutstaples
@69andholding @jferclark @bdangel112 when you were allowed access to Posh shows, you had to go through training. You can rewatch it on their blog with a password access. If you don’t remember that password, reach out to Posh Shows support at hosting@ poshmark.com
standoutstaples
If you still need help after that, you’re welcome to reach out to me, I’ll help you out! 🫶🏻🥰🤗 I’ve been doing them for almost 2 years, just don’t have time to do them more often anymore. 🤪And maybe after this year PoshFest they’ll make a new feature for Moderators in the chat with their highlighted comments like other platforms do 🤪 good luck, everyone! ❤️ Marina
standoutstaples
@missmobb that’s a great idea! Thanks for sharing! Sometimes chat is completely dead 😂 I usually ask their name and state to keep the comments going, but not all feel comfortable sharing that information for some reason (that was an original advice from Posh, when they announced that feature in 2022 at PoshFest in Houston 🤪
busygirl88
@standoutstaples Hello! I was just scrolling through these comments lol. I think they only did the training for a while when lives first started. When I was approved, they no longer did the training, but honestly it would have been helpful. I’ve done silents, but haven’t done lives, as my work schedule is so demanding. I’m always learning from watching them though. 😊
69andholding
@standoutstaples Thank you, @standoutstaples !
furbuysplus_too
@lady_dar I'm going to check your live out tomm. It would really be great to partner up with doing shows, moderating, giving support while we support and assist each other.
furbuysplus_too
@whiteoak_shop You DO now have the ability to add and remove items in the tray on one device during the show.
whiteoak_shop
@furbuysplus_too oh wow! That’s awesome. I didn’t know that was an update. I’ve taken about a 2 month break from lives so I guess I’ve fallen out of the loop. Lol.
furbuysplus_too
@whiteoak_shop yes I did help a posher with a live last week on one device. Although 2 devices are more effective in doing the live though.
rachelsbargainz
@bdangel112 Hi, yeah, you can use your phone to run the live, then use either a second phone or laptop to add items to the tray.
moonchild1977
@busygirl88 Same here I've had access for awhile now and there were no training on live shows. That's why i don't do any. I have no idea how to go about do a live show. Besides I only have my phone I don't have a 2nd device
avocado2006
@moonchild1977 Your not alone many in the Posh Community have only one available device. Also there is a video that you do not need a pass code to watch How to for Live shows. Reach out to customer service for the link or location to the most up to date information since Posh has done many tweaks to Live shows etc. Good luck & wish you continued success on the platform 🥰✅
avocado2006
@busygirl88 Hi do your silent shows draw participants? If so can you share a tip or two on success with silent shows? Thanks kindly 🤗🥰✅
avocado2006
@69andholding @jferclark @bdangel112 @theposhoasis @polishkimber32 @busygirl88 Hi if you go to the top of this post and click “PoshShowHub” it will take you to tips and various topics specific to Posh Live and Silent Shows(how to get started, live verse silent, adding removing items, how to auction and more🤗) Otherwise reach out to Posh Support for additional details. Happy Poshing wish you continued success.🤗🥰✅
busygirl88
@avocado2006 Oh awesome!! Thanks so much! I’ll definitely check it out. I appreciate the info 😊.
ninalynnmarie
It would be extremely helpful if Posh made it so you can assign certain people as a moderator and had their messages possibly be a different color… that way important show information etc. are seen.
busygirl88
@avocado2006 Hi! Sorry I missed this comment. I actually haven’t had much success with silent shows. I’ve haven’t done many, but I’ve probably made 5 sales total across shows. Two of those needed to update their payment method, so it didn’t accept their orders, and they didn’t fix it when I reached out. Thanks for your question. 😊
busygirl88
@moonchild1977 Yeah, it seems they changed the requirements for it & I believe everyone has access to do lives now. I didn’t use a 2nd device for silents, but I also didn’t need to add anything to the tray. I already had it all in the tray before the auction started.
jazznu68
@bdangel112 You are correct .
hrtsdes2006
@69andholding yes I haven't done any shows because idk how or what I'm doing.. lol
frock_n_fashion
@vchic02 ty
frock_n_fashion
@bdangel112 you use one device as a camera and the 2nd device to add listings. Hope that helps.
frock_n_fashion
@lady_dar what day and time?
frock_n_fashion
I would love to have a moderator. I usually do pop up shows, but having someone to help would allow me to schedule shows on a more regular basis. I am going to have a show Friday 8/23 around 10 am. Please stop by. NWT NWOT Boutique clothing and makeup.
missmonas
@69andholding this is me to!
I love posh but feel like even as a posh ambassador 2 for a couple years I’m still blind to the ins and outs sometimes?!
Wish I knew how to learn more.
raven1809
So, is muting someone and clearing the chat something new or has it been going on for many years? I've wanted to do that a few years ago, but I never saw it. Also, is that only on Share shows or can you use it on Live shows?
frock_n_fashion
@southern_luxe 👍
frock_n_fashion
@missmonas I will be happy to help you.
frock_n_fashion
@hrtsdes2006 I would be happy to help you.
missmonas
@busygirl88 I think the same-
By the time I agreed I didn’t see any training.
But maybe I missed it.
busygirl88
@missmonas You didn’t miss it. It doesn’t seem they offered it any longer as a regular thing when you were approved, but/c they didn’t offer me any training. I If u read the comments up above, there’s some great resources listed for a little insight. I also found I learned alot just from watching & buying from other shows. 😊
closetsos
@bdangel112 you don’t HAVE to have two devices, but it is super helpful. I run my show on my phone and then “join” the show from my computer. That way, I can use my phone as the video camera and run the listings from my computer and my hands aren’t blocking the camera when doing so. Hope this helps!
vintagewithl0ve
@kskrafted @smallfishcrafts @lylasboutique BEST MODERATORS on Posh! 👏👏👏👏
smallfishcrafts
@vintagewithl0ve Thank you so much!
eyebright12
@standoutstaples hello I would like to know how I can tag people? and also when, is that before the show or during the show?
eyebright12
hello I would like to know how I can have more audiences coming to my show? even when I do share shows I have very little audiences. and I don't know how to tag people.
csbhamm
@custmmaildesign why would you mute someone
csbhamm
I am not ready to moderate a show yet. I have a broken wrist and a bum knee
...but I will take challenge when I gain my health back and I will have my sis help me
tisasvanity
Suggestion to designate another user as a moderator in a show - it helps with multitasking and keeping the pace of the show, while ensuring safety of our users, and keeping the chat fun & viewers engaged! 🥰
corinnahaynes
@bdangel112 You don’t have to have a second device, but it helps if you do. Yes, you can run multiple devices on the same account. Feel free to join a show watch what they do. Feel free to ask questions.
custmmaildesign
@csbhamm Hello , host sometimes have to mute people in the chat that are either bullying other users or disrespectful, for example hope this helps .
heyitspbandj
Does every live show have a moderator?
c2b424
@fairypower1234 No, but it sure is helpful ♡
c2b424
I'd be happy to Moderate a show for my fellow PFFs ♡
heyitspbandj
@c2b424 I am having my first live show tomorrow and im super nervous. How can I get a moderator?
c2b424
@fairypower1234 I'm not available this weekend. School starts here in Monday and we're finishing up everything for school. I did look at your closet. First I'd suggest making a listing for your shows so you should use a general show listing and make about 50 slots available. In the show when you sell something that is not listed, ask your buyer to take a screenshot. I have a show listing. I will put it at the top of my closet so you can get an idea. this prevents you from having to quick list.
abbitina
@jayedsullivan I’m hosting a show today at 7pm EST. If you like you can stop by and say hiiiii.
heyitspbandj
@c2b424 thank you so much for the help. Please let me know when you’re available to moderate for next time.
good2bthrifty
How can I make the pictures of my listing keep scrolling on the screen during a live show? Seems like they used to and now they don't
leesloves
@bdangel112 yes- you can select 1 device to use as the camera and the other device you can hold in your hand so you don’t have to stare at the screen/ camera device to look at the chat. This also helps with “quick listing” items during your live show. You start your show using one device then simply log into your account on the other right afterwards. Hope this helps 💕💕
leesloves
@polishkimber32 you can quick list before or during your show. Once you create your show you have the ability to add items to your tray by either quick listing or adding from your closet. Hope this helps 💕💕
faithboutique0
Every advice was helpful still trying to figuring out poshmark very tips
shannalaura
@69andholding I feel you! I need to look around more for content and tips. I’ve watched a ton trying to see what works, too.
I’ve been here a while and only attempted two. My last one was malfunctioning: it kept erasing the auction details I set and made me try multiple times to auction each item. And it was a share show—and even with the slideshow feature turned on—it would not show photos of others’ items! It was so frustrating.
lisamilczarek
I do multiple lives a week and I would love a moderator to help out AND I would be willing
To help moderate in shows as well. Feel free to message me 😊
rebeccaguerr275
I will do live shows after sept 12 if all goes as planned. I will undergo. An eye procedure ion the 12th of Sept and I may need a day or two ofor recovery. Once it’s all done — after the 12th of sept I will be doing live shows
mypinkbicycle
@andpet99 I asked the same question. There is no way as it was explained to me.
coots1980
@jayedsullivan if you would like to be one I would love to have you help in my shows
coots1980
@moonchild1977 if you ever want to get your feet wet with a live show I would be happy to have you co host in mine and I can show you from the host side where things are.
moonchild1977
@coots1980 thank you, I appreciate it
hrtsdes2006
thanks for offering to help me. Im actually moving to Clarksville, TN in October. I would like to start live shows when I get there and get some inventory built up. Does anyone know how I delete everything in my closet so when I get to TN I can completely start over. I mean all my listings not sold items cause I think you cannot delete them.
cygnetstudio
@custmmaildesign how do you mute someone to start with?
cygnetstudio
@bdangel112 you actually need 2 devises the first you set up as your camera from which angle people will see you or what you’re showing. The second device is for you to choose a listing from your tree to auction and start the auction or two quick list an item. You would click on your show to enter with either one of the devices and keep it on your show throughout the live
cygnetstudio
@moonchild1977 Do you have an old phone that is disconnected? If so, and you have Wi-Fi you can use it through your Wi-Fi net work just as you do your regular phone. That’s a second device I use.
cygnetstudio
@hrtsdes2006 I might be too late, but you can delete any item that has not sold by clicking on the edit button and scroll all the way down and click on delete
custmmaildesign
@cygnetstudio, during a live, you simply click their name in chat, and it will say follow or mute only the host or cohost can mute someone else
polishkimber32
Awesome!!⭐️
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